Job Search

Main Differences Between Federal and Private Sector Resumes

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Most of us remember the rule drilled into us at school that no resume should be more than 2 pages—and 1 is better! That “rule” points out one of the major differences between federal and private sector resumes.

Let’s look at that and some of other myths about resumes in more detail:

  • Resumes should not exceed 2 pages. SOMETIMES. While I agree with that rule for private sector resumes, if your federal resume is only 2 pages, it will be difficult for you to get traction. From a federal Human Resources (HR) perspective, if its not on your resume, you did not do it; federal HR reviewers of your resume are not allowed to make assumptions or draw conclusions about your experience; it must be spelled out. A typical federal resume is 4-6 pages, while a strong private sector resume is 2 pages (or one, if you are relatively new to the workforce).
  • Resumes do not need to include names of supervisors, starting and end months, hours worked per week, etc. SOMETIMES. As mentioned above, Federal resumes require significantly more detailed information than private sector resumes. This includes things like citizenship, hours worked per week, supervisors’ names (and whether they may be contacted), and more. This information should not be included on a private sector resume (although most private sector employers want to know start and end month, in addition to year). Federal HR can eliminate people from competition who do not include all required information—why take that chance?
  • Uploading resumes is always better than copying and pasting into the builder. WRONG. Private sector organizations have created resume builders for a reason: information appears in the order and location recruiters want to see it. Ditto for USAJOBS. (and not all federal agencies accept uploaded resumes—it would be a drag to figure that out at 11:58PM). While it may take a bit longer to copy and paste your Word document into the available builder, remember that is how organizations want to receive it.
  • Resumes should reflect duties. TRUE BUT. Whether you are putting together a federal or a private sector resume, duties should be included. But so should accomplishments; its not enough for your resume to show that you do “x”; you need to show accomplishments so that readers of your resume can see how you have added value to your organization(s).
  • Generic resume work. WRONG. All resumes, whether federal or private sector should be tailored to individual job postings. This means including all of the job postings’ key words.
  • Email doesn’t matter. WRONG. If you are still using AOL for your email, that screams that you have not updated that part of your life—and begs the question whether you have updated other parts of your work life. While concerns about age are a bigger issue in the private sector than the federal one, it is always a good idea to have a professional email address; preferably, one that has your name (without the year of your birth). And make sure the “display name” is appropriate as well.
  • Formatting should be attractive. IT DEPENDS. Federal resumes are not typically heavily formatted and the USAJOBS builder does not accept formatting tools like bold, underline, small caps, italics, etc. You can get a bit more creative with private sector resumes but remember that most private sector Applicant Tracking Systems (ATS) do not accept embedded tables, certain fonts, PDF, and borders.

While federal and private sector resumes both require the use of key words, the inclusion of accomplishments and accomplishments, there are substantial differences in length, level of detail, and content. When applying for jobs, it is important to make sure your resume matches your target sector for maximum consideration.

Include a References Page with your Resume

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The days of noting: “References Available Upon Request” on your resume are over (and have been, for quite some time). Do not list references on your resume. Instead, create a Reference Page to provide to hiring managers upon request. You should take your reference page to all interviews and have it ready to share.

Here’s what a reference page should look like and the information it should contain:

  • The formatting of your reference page should match the formatting of your resume in terms of font and any graphics used.
  • The top of your reference page should include your name and contact information (at least your phone and email address). You may also want to include your customized LinkedIn URL.
  • You should have at least 3 and no more than 5 references; all should be professional. The information on each reference should include: the reference name, title, organization, City, ST, email, and phone. You may also want to consider including the reference’s relationship to you.
  • Your most important reference should be the first one. And if possible, your references should have some familiarity with the skills required for the job you’re targeting. It is acceptable to use difference references for different positions.
  • Don’t forget to double-check all spelling and contact information.

You shouldn’t wait until you’re getting called in for interviews to contact people you want to use as references.

It can take some time to track down and reach references, catch them up on where you’re at in your career, and obtain their contact information. You don’t want to try to do that while you’re researching and preparing for a job interview.

Before providing someone as a reference, be sure to ask for permission. Not everyone you’ve worked for — or worked with — will be a good reference for you. You want a reference that can be as enthusiastic about you as you are about getting the job. Not all potential references will be able to provide this kind of stellar recommendation. But some of your references may be hesitant to say no to you directly if you ask.

Give them a way to let themselves off the hook, without turning you down directly. Instead of asking, “Will you be a reference for me?” Ask them, “Do you feel you know me well enough to serve as a reference for me?” You also want to update them on what you’ve been up to (especially if they knew you at a previous job) and what you’re looking for in your next job.

Immediately send a letter or email thanking them for serving as a reference, and provide a current copy of your resume.

If you provide a name as a reference for a particular job, contact them right away after the interview to let them know. Give them the company name, position title you’re seeking, and the name, title, email address, and phone number for the person who may be calling. Let them know some of the critical challenges and responsibilities of the position so they will be prepared to discuss specific skills, experience, and achievements from their work with you.

Ask them to let you know if they are contacted about a particular opportunity. (When they do let you know, ask what kind of questions they were asked.) This not only allows you to find out what information was collected in the reference check, but also can prompt you to write them a handwritten thank-you note, thanking them for their support.

Top 10 Jobseeker Mistakes

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Are you making mistakes in your job search? Chances are, you’re making at least one or two — if not more! Run through this list and identify which mistakes you’re currently making — and then follow the suggestions to learn how to stop making that mistake!

Top 10 Job Seeker Mistakes

  1. Looking for a Job vs. a Career. Wait, I shouldn’t look for a job? Don’t just look for a job — look for a career. A calling. What are you meant to do? How can you use your skills, education, and experience for maximum benefit? You may not see that position advertised in a job posting. That doesn’t mean it doesn’t exist. What kinds of problems could you solve for an organization? What kind of organization needs those problems solved? Investigate how you could solve that problem for that kind of organization.
  2. Not Targeting Your Job Search. What kinds of jobs are you interested in? What kind of organization do you want to work for? If your answer is, “I don’t care, I just need a job,” your job search is less likely to be successful than if you spend some time thinking about where you want to work, and what you want to do (and how to get there!).
  3. Not Making It Easy for an Employer to See How You’d Fit In. Generic resumes don’t attract employer attention. Instead, you need to show an employer how you can add value to their organization. You need to customize your tool for the job. You wouldn’t use a hammer to tighten a screw, would you? You can’t use the same resume to apply for vastly different jobs — for example, an Information Technology (IT) position and a job as a budget assistant. Figure out what the key components of the job are, and then showcase how you can do those things in your resume.
  4. Confusing Activity With Action. Are you confusing “busywork” with progress? Are you spending a lot of time researching jobs online and applying for lots of positions? While it’s recommended that you spend at least an hour a day on your job search if you are currently employed (and two to three times that if you are currently unemployed), make sure you are tracking how much time you are spending, and what you are spending it on. Spend your time on high value tasks — like identifying and researching organizations you’d like to work for, and trying to connect directly with hiring managers, and having coffee with someone who works for the organization you’re applying at — and not just simply spending time in front of your computer.
  5. Paying Attention to Other People’s Opinions. “You have to do this,” “Never do that,” “My cousin’s best friend got a job by standing out in front of the organization wearing a sandwich board.” Everyone’s got an opinion about how to conduct a job search. Some of it is confusing, some of it is just plain wrong. Your friends and family can be wrong about how the job search works, and it might hurt your chances to get your dream job. Trust your instincts. Don’t believe everything you read online, and remember that one person’s opinion is just that — one person’s opinion.
  6. Doing the Same Thing Over and Over Again and Expecting Different Results. “I applied for six jobs and haven’t heard anything back.” Well, then something’s not working. Either stop applying for advertised positions, start following up on the applications you’ve already put in, or figure out a different way to connect with your dream job. It’s been said that “the definition of insanity is doing the same thing over and over again and expecting different results.” If what you’re doing isn’t working, do something different!
  7. Not Paying Attention to What Worked For You Before in Your Job Search. This is the opposite of doing the same thing over and over again and expecting different results. This time, we want you to achieve the same result as before — a great job. So look at what worked for you the last time you landed the job you wanted. Were you networking at a professional association meeting? At your child’s basketball game and struck up a conversation with the person next to you? Or did you apply on an agency’s website? Consider doing more of what worked for you last time and see if it works for you again.
  8. Putting All Your Eggs In One Basket. “But this is my dream job!” While that may be true, you will have a better chance of getting a better job if you don’t rely on a single opportunity. Wouldn’t it be great to have two or three job offers to choose from? That’s only going to happen if you diversify your job search. Apply for multiple positions — even a couple you think you wouldn’t necessarily accept. You never know — you might learn in the interview process that it really is your dream job.
  9. Not Spending Enough Time on Your Job Search. You’ve probably heard it said that looking for a job is a job in itself. That’s partially true. Yes, some people will hear about an opportunity from a friend and get hired (sometimes without even applying). But for the vast majority of jobseekers, you’ll have to invest time in getting your resume prepared, applying for positions, following up, and more.
  10. Spending Too Much Time on Your Job Search. On the other hand, it is possible to spend too much time on your job search. It’s easy to get wrapped up in your job search and, the next thing you know, it’s 1 a.m. Remember, one of the best ways to find your next job is talking to people you know. So give yourself permission to “stop working” on your job search and hang out with your friends. (And maybe make some new friends while you’re at it!)

Also, don’t overlook the following common mistakes:

  • Networking The Wrong Way. Second only to not using your network at all is using it incorrectly. Your network is comprised of all the people that you know and also all the people that they know. Don’t just think that because you don’t personally know anyone who works for Organization ABC that you’re out of luck using your network. Ask the people you know who they know. But remember that networking requires relationship building and relationship management. If you haven’t talked to someone for five years, don’t let your first contact with them be, “Hey, can you help me get a job at your organization?” Author Harvey Mackay has a great book on this: “Dig Your Well Before You’re Thirsty.”
  • Being Unprepared For Your Job Search. You need tools to help you succeed in your job search. An updated, targeted resume. A “complete” LinkedIn profile with at least 150 connections. Cover letters. Thank you letters. Answers to the top 20 interview questions you might be expected to answer. You wouldn’t go into battle unarmed; don’t go into a job search unprepared.
  • Not Thanking People Who Have Helped You Along The Way. Once you’ve successfully landed your new job, don’t forget to go back and thank those people who helped you with your job search. That will help ensure they’re willing to help you the next time you’re looking to make a move.

10 Reasons You Were Not Referred To The Hiring Manager

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One constant theme I hear from resume clients is that they know that they are well qualified for a job but did not get referred to the hiring manager and they don’t understand why.

Here are 10 reasons why you could be well qualified but did not get referred:

  1. Your resume does not reflect your qualifications for the specific position. For maximum effectiveness, your resume needs to be tweaked for each job. Make sure that your resume mirrors the language of the announcement and questionnaire. For example, if your resume talks about “cybersecurity” and the job posting uses the term “information security,” you should change your resume to include the words “information security.”
  2. You did not submit all required information. Perhaps you forgot to include your transcript (for positions requiring them) or neglected to include your DD214. Without all of the required documents, your application may not have received full consideration or the highest rating.
  3. You did not give yourself enough credit on the occupational questionnaire. If you did not rate yourself highly on the questionnaire, it is unlikely that your application will be scored at a level to be referred to the hiring manager.
  4. You have time-in-grade but do not meet the specialized experience requirements. Without the requisite specialized experience, it is unlikely that your application will be considered best qualified and referred. Be sure to spell out your possession of the specialized experience requirement in your resume.
  5. Your resume is acronym-laden and full of technical language so Human Resources (HR) reviewers have a hard time telling whether you are qualified or not. Remember, the first audience for your resume is HR; if they don’t understand your resume, it will be hard for you to be referred. And, just because you are applying in your own agency, doesn’t mean that they understand the technical work that you do.
  6. Your resume is too short; you are not likely to achieve success with a 1-2-page resume; a typical federal resume is 4-6 pages. From a federal HR perspective, if it’s not on your resume, you did not do it. HR Specialists are not allowed to make assumptions or draw conclusions about your experience—you need to be specific.
  7. Your resume is too long. If your resume is 10, 12 or even more pages (and you are not a scientist with multiple professional publications, etc.), your resume has far too much content and it is likely that a lot of that content is irrelevant to the job you’re applying for. Make good use of your “resume real estate;” everything on your resume should be focused on the job you’re applying for. Everything else should be eliminated. And there’s no need for your resume to go back 15, 20, or 30 years.
  8. Your most relevant experience is not current. While you will certainly be rated qualified if your relevant experience was a long time ago, it’s going to be hard to be rated best qualified when there are likely applicants who are currently engaged in relevant work.
  9. Your resume is missing relevant accomplishments. If your resume is a list of duties and does not include any accomplishments, it’s like saying, “I do this, I do that, trust me, I do it well…” The strongest resumes include relevant accomplishments.
  10. Your resume is missing metrics. Without metrics, readers of your resume do not know if the budget you manage is $1, $100, $100,000, or $1,000,000. Your resume should include metrics so that reviewers of your resume understand the full scope of your work.
  11. BONUS REASON: You are not applying appropriately. If you have status, you should apply as a status applicant; if you do not have status, you should be applying under delegated examining or all citizens announcements. If you are eligible for specialized appointment authorities, make sure your USAJOBS Profile appropriately supports your eligibility and your resume clearly shows that eligibility.

If you are not putting your best foot forward with each and every application, you are doing yourself and your career a disservice. If you are applying for jobs for which you are fully qualified; responding to the questionnaire appropriately; using a targeted, federal-style resume; and following all instructions in the job posting, you should consistently get referred to the hiring manager.