Career Planning

End of Year Wrap-up

by

Hard to believe that 2020 is coming to an end—this year has definitely been different for most of us. Let’s hope that 2021 allows us to get back to normal—whatever that might look like going forward. As you prepare for year end, there are a number of things that you can be doing to move your career to that next step:

  • Work on reaching out to your network. The end of the year is a great time to catch up with people you likely haven’t seen in months—or had occasion to interact with. Send holiday cards if you’re able; and if you do so, be sure to include a personal note. It doesn’t have to be long; a sentence or two to acknowledge the recipient.
  • Add your 2020 accomplishments to your resume. The end of the year is a great time to reflect on your achievements. Try to identify 2-3 ways you added value to your employer this year—and quantify it. Add those new achievements to your resume.
  • Review your LinkedIn Profile. If it doesn’t include your current job, add it. If you haven’t customized your LinkedIn URL, do so (see: https://www.linkedin.com/help/linkedin/answer/87/customize-your-public-profile-url?lang=en); it will make your profile more professional—and your new LinkedIn URL to your resume. Make sure that you have a professional photo, you have key words for your industry in the About section, and your headline (the words under your name) are other than the default which lists your job title. Doing these things will likely take you less than 30 minutes.
  • Assess your gaps. Are you missing a critical skill? Certification? Something else? Write down what you’re missing and make a plan to address it. For best success, take specific action: sign up for a class, find a buddy to hold you accountable, schedule time to practice what needs improvement.
  • Unhappy in your job? First, try to figure out why. Next, assess your strengths, weaknesses, and be honest—take an assessment if you need to. Identify what you want to do and whether you have the existing skills and experience to do so. If not, make a written plan to close those gaps and implement it.
  • Practice interviewing. Ask a friend or a colleague to give you a practice interview and record it. Spend 45 minutes (or longer) on your practice interview. You can use Zoom, Skype, or another platform—the platform doesn’t matter but the practice does. And when you watch your “interview,” do so critically and write down what you could do better—and practice again.
  • Identify what you wish you had done this year. And resolve to do it next year.
  • Prepare your answer to, “what do you do?” Everyone needs a good answer to this question. Make your answer interesting and engaging. Think about using this formula to craft your answer: what do you do/what you want to do + why you’re good at it + value you add.

Wishing you and your loved ones a safe, healthy, and joyous holiday season!

Advancing Your Career: Accepting Feedback

by

All of us need feedback to be our best selves. And of course, we need a clear goal to strive towards. This article is about asking and accepting feedback; we’ll tackle setting goal setting at a later time.

Learning to accept feedback is hard; many of us are skeptical that the feedback we receive is correct or have difficulty understanding it. That being said, real feedback is invaluable; here are some ideas on how to solicit and use feedback:

  • Recognize that receiving asking for and receiving feedback requires trust; and trust does not come quickly. Before asking for feedback, make sure you have a real relationship with the people you are asking. And the people you ask are willing to be honest with you and not just tell you what you want to hear.
  • Ask for feedback from supervisors, peers, subordinates, and customers. We tend to interact with people at different levels differently. For maximum effectiveness, try to solicit feedback from those people who might see you from different perspectives.
  • Thank people for taking the time to provide you with feedback. Even if you think the feedback is off-base or not helpful, you should thank people anyway. And find a way to let them know that you took their feedback seriously.
  • Listen, write the feedback down and look for themes. Practice active listening and really pay attention to what people are telling you. Write down what people say (not while you’re sitting in front them). If you hear the same feedback from multiple sources, believe it—even if you disagree.
  • Develop a plan to follow up and track your progress. Set personal goals for improvement and establish measures so you can track progress. As an example, if the feedback you receive is that you need to broaden your contacts, be specific in your plan: “meet one new person each week and invite them to coffee,” rather than, “be friendlier.”
  • Follow up. Don’t expect immediate change. Give yourself a couple of months of practicing new behaviors and then go back to the people who originally provided you with the feedback to see if they can see a difference.

None of us are perfect and all of us can use improvement. By sincerely soliciting and integrating the feedback you receive, you can help push your career forward and meet your potential.

Not on LinkedIn Yet? Here are 7 Reasons Why You Should Be

by

What? You’re not on LinkedIn yet? What are you waiting for? While LinkedIn is de rigueur for the private sector, I see more and more federal agency managers using LinkedIn as well.

If you’re not already on LinkedIn these seven reasons outline why you should be on this critical professional social networking site.

  1. Because That’s Where The People Are. LinkedIn is the number one social network for professionals — and, arguably, the most important website for jobseekers — with more than 650M members worldwide. Not only are people you know already on the site (friends, family, co-workers, colleagues), but so are people you should get to know — recruiters, hiring managers, and your future co-workers.
  2. To “Dig Your Well Before You’re Thirsty.” In his book of the same name, author Harvey Mackay advocates building your network before you need it — and joining LinkedIn now gives you time to build your network of connections.
  3. To Strengthen Your Offline Network. LinkedIn helps you keep track of people you know “in real life” — what they are doing, where they work now, and who they know.
  4. To Reconnect With Former Co-Workers. Sometimes it’s hard to stay in touch with the people you used to work with — making it difficult to find them when you need them (say, to use as a reference in your job search). LinkedIn allows you to search contacts by employer, so anyone who listed that company in their profile can potentially be found in the search.
  5. Because You Can Establish Yourself as an Expert. One of the ways to be seen as a thought leader in your industry is to increase your visibility. A great way to do this is to write articles using LinkedIn Publishing. Anytime you post articles or a status update, these updates will be available in your profile, so people looking for you can see that you are actively engaged in this online community.
  6. To Be Found as a Passive Candidate. Having a robust LinkedIn profile — filled with your accomplishments and strong keywords — will lead prospective employers to you, even if you are not actively looking for a job. Recruiters especially are always searching LinkedIn to find candidates to match their search assignments.
  7. Because Your Presence on LinkedIn Can Help You Be Found Elsewhere Online. It’s common practice for hiring managers and recruiters to “Google” job candidates, and your LinkedIn profile will likely appear high up in their Google search results. A strong LinkedIn profile can enhance your candidacy, especially if you have a solid network of contacts, at least a few Recommendations, and you’ve supplemented the basic profile information with things like lists of your certifications, languages you speak, honors and awards, and/or your professional portfolio.

5 Steps to Improving Your Life at Work

by

There are 5 simple steps each of us can take to get what we want and need at work. Now I will not promise these steps will not necessarily guarantee that promotion or raise (or new boss) you’re dreaming about but they can help you ask for what you want and need, and move closer to meeting your goals.

Step 1: Plan and prepare. What exactly do you want? Is it realistic? Before you can ask for anything, you need to be able to define what it is you are looking for. A vague, “I want to be busier,” or “I want more interesting work,” is not enough. Define what those things mean to you. And write it down so you won’t forget. Once you define what it is you want, you then need to figure out who can help you get it. Just talking to your colleague in hopes that she will pass it on to someone in a position to actually help you, is not the answer.

Step 2: Keep your eyes open. Once you have defined what you want and who might be able to help you, make sure that your timing is right. Don’t make your “ask” the day a major project is due, the day your supervisor returns from vacation, or when it is clear that your boss is having a bad day.

Step 3: WIIFM. What’s in it for me (WIIFM)—or in this case, the person who can help you? As you prepare for your “ask,” think about how helping you will help the other person. Make your ask a “win-win.”

Step 4: Make your ask. Once you are fully prepared and have followed the first 3 steps, make your ask. Don’t wait to be noticed. Your ask should be polite, professional, and clear — ask for exactly what you want; don’t expect the person you’re asking to “get it.” It is critical to be clear.  Have your “business case” ready and be sure to include how meeting your needs helps the person you’re asking!

Step 5: Don’t stop with your ask. If the person agrees right away, good for you!! Be sure to say thank you. If the person asks to think about it, thank them for their consideration and ask if you may follow up in a week or so. And if they say no, again, thank them for their time and ask them if there are specific steps you can take to move closer to your goal. And take care to not “burn your bridges” or sulk if you do not get what you want. You may get it next time.

While these strategies are not foolproof, they will maximize your opportunities to get what you need to move your career forward. And what better time to be planning to that next phase of your career than the end of the year!

10 Fast Tips for Improving Your Resume

by
  1. Watch your capitalization. Some organizations capitalize words as a style. For people not in those organizations, the capitalization looks awkward. A great example of this is the word “soldiers.” Although I recognize that the US Army capitalizes this word internally, if you are writing for an external audience, please don/t.
  2. Keep your punctuation consistent. If you are using bullets, be consistent in using periods—one way or the other! Inconsistency looks sloppy.
  3. Make sure your font size is readable and your margin sizes allow for printing. No font should be smaller than 10 (and depending on the font itself, sometimes that’s too small) and no margin should be smaller than .5.
  4. Combine jobs to prevent redundancy. If your jobs have basically been the same in the same organization, you can combine positions to save space, focus on the position you’re targeting, and reduce repetition. For example, if you held the positions of: Deputy Chief, Chief, and Division Director, for the same organizations, you can show those jobs as one: Deputy Chief / Chief / Division Director, Contracting Division, Organization, dates. This approach allows you to use the maximum budget, people supervised, etc. and just include one write up for duties. And you can include achievements from all 3 positions.
  5. Use numerals and symbols where appropriate to stand out in the text. You do not have to write out dollars or percent; instead use the symbols $, %. In addition, in resume writing it is acceptable to use numerals—even when talking about numbers under 10. This makes it easier for the reader to find the metrics they are looking for.
  6. Employ only one space after sentences. The modern approach to all writing is one space after a period. The two spaces (which most of us learned) goes back to typewriter days and is now considered old fashioned. This takes practice!
  7. Don’t be afraid of what is called “telegraphic style” writing. Telegraphic writing is a clipped form of composing a message that allows you to say as much as possible with the fewest possible number of words. In the resume world, being concise and to the point is essential. This means eliminating many articles that are traditionally used in more formal writing. For example, instead of saying, “Key role in the daily operations of the ABC Office…” say “Key role in daily operations of office…” This approach makes for punchier reading.
  8. Change up your words. Try not to use the same word to start each sentence. There are many ways to say “managed;” not every sentence needs to start with that word. And please banish “responsible for;” just because you’re responsible for something, doesn’t mean you do / did it; it just means you should do it. Start the sentence with a verb.
  9. Pay attention to your verb tenses. Former work and all achievements should be in past tense; only current duties should be in present tense. Use parallel structure too; this means using the pattern of words. For example, a sentence that states: Engaged in overseeing the purchase card program, maintaining the budget on an Excel spreadsheet, and wrote correspondence, is NOT parallel; it should read: Engaged in overseeing the purchase card program, maintaining the budget on an Excel spreadsheet, and writing
  10. Proof, proof, and proof again. And ask someone else to proof for you. It is hard to proof your own writing.

The above tips are easy ways to improve your resume!

Basic Approach to Diffusing Coworker Conflict

by

Feeling hot under the collar and it’s not the summer heat? Especially at work? Do not let workplace conflicts get out of hand. Take a deep breath and cool down…there are constructive ways of managing workplace conflicts.

Accept that conflict is natural and unavoidable. Wherever there are two or more people, conflict is inevitable. And in many cases (if handled correctly), conflict can be beneficial if you and your organization learn from it. First, think about the cause of the conflict; is it about communication? Lack of information? Uneven resources? Different values? Feeling overworked? Something else? Identifying the cause of the conflict (at least in your view) is the first step. Spend a few minutes thinking about the conflict from the other person’s perspective as well.

Next, think about how the conflict manifests itself. Has behavior deteriorated? Are you no longer receiving the information you need to do your job? Is the conflict important enough to address? Once you have decided that the conflict needs to be addressed and you’re ready to speak with the person in question, focus on the problem in the abstract rather than in terms of the other person’s personality. Do not make the conflict personal; focus on framing the issue around how it affects you at work.

If the issue is worth addressing directly, make sure you approach the person at an appropriate time and place. Verify that the other person has time to talk and you both can do so uninterrupted by phone calls and emails. Bring up the issue you’d like to discuss. Do not make accusations, and do not assume that you know why the person is acting in a particular way…or that they even know there is a problem. Use “I” statements, rather than “You” statements when telling this person how you feel. Make your perspective known, say how you feel and that you’d like to come up with a mutual solution and look for areas of conflict and agreement so you know what to focus on.

If it turns out you were wrong about something, or in-the-wrong overall, apologize and move on. Otherwise it could even help the situation in the long run for you to simply apologize for your part in the matter. And, once you agree on next steps together, keep your commitment. And follow up periodically with the other person to see how things are from their perspective – especially if lack of communication was what led to the situation in the first place. You don’t have to become best friends but a little “preventative maintenance” in your relationship with this person could go a long way – especially if you wind up pulling in the same direction and understand each other better.