Questions

Good Interview Questions for Managers to Ask

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Since my first article this month explored Interview Best Practices for Hiring Managers, I thought it would be good to couple that article with some sample questions that managers can use. The best interview questions are job related; they can be behaviorally-based, or situational.

Behavioral questions are based on the premise that past behavior is the best predictor of future performance. These are recognizable because they start with, “Tell me about a time…” or “Give me an example when…”

Situational questions are similar but focus on how the applicant would handle a specific situation that he or she is likely to encounter. These kinds of questions typically open with, “What would you do if…”

Here are some questions that fit both categories and can be easily adapted, if needed, to specific jobs:

  1. Describe a time when you were faced with problems or stresses at work that tested your coping skills.  What did you do?
  2. Tell me about a time when you had to use your oral communication skills in order to get a point across that was important to you.
  3. Tell me about a specific occasion when you conformed to a policy even though you did not agree with it.
  4. Give me an example of a time when you used your fact-finding skills to gain information needed to solve a problem and then tell me how you analyzed the information and came to a decision.
  5. Describe a situation in which you were able to read another person effectively and guide your actions by your understanding of his/her individual needs or values.
  6. Describe the worst customer you have ever had and tell me how you dealt with him or her
  7. What would you do if you were asked to perform a task you had never done before?
  8. What would you do if you were committed to a particular project but your boss canceled it halfway through?
  9. Give me an example of a project you were a part of failed, despite your best efforts.
  10. What would you do if you were given a timeframe that you knew at the outset was totally unrealistic?

These kinds of questions allow you to ask job related questions AND find out a little bit about the candidate’s thought process, experience, and skills—in other words, see the person behind the resume! And do so in a way that minimizes the risk of making a bad selection and avoids potential legal pitfalls.

Thinking About Changing Careers?

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Changing careers is a major undertaking; it takes time and effort. You’ll need to assess yourself and your skills and think about how your existing skills might transition to a new career. You’ll also need to spend time researching your new career; this includes traditional research to learn about your new field, as well as networking with people who are already in it. You may also need to go back to school to learn new skills. And finally, you need to recognize that you may not be able to shift to a new career and retain your current salary (especially if you’ve been working in your industry for a long time).

If you’re still game, here are some questions to ask yourself:

  • Do you want to pursue a new job, or a new career?
  • Why do you want to make a change?
  • What do you LIKE about your current job/career?
  • What do you DO NOT LIKE about your current job/career?
  • What do you want your next job to do for you that your current job doesn’t. In other words, what will be different about your next job.
  • What is your dream job. What are the kinds of things you’d be doing each day if you were working in your dream job?
  • What are you most proud of in your past work experience? How does that translate into a new career?
  • How much do you need to make in your next job/career (each year)? How much do you want to make in your next job/career?
  • What tools do you need to move forward? More training / education? Updated resume? Updated LinkedIn profile?
  • Who can you work with to support you during your job search? Champions? People who might have ideas about your desired new role?
  • What 10 organizations would you like to work for, whether or not they have current openings?

These questions, of course, are just a start. Be prepared for the transition to take time and expect setbacks along the way. Don’t let fear of the unknown stop you; yes, you CAN change careers as long as you’re willing to be realistic, put the in the hard work, and get started. Assessing yourself and where you want to go is the first step. Good luck!

15 Possible Questions to Ask During Your Interview

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Most interviews include time for you, the applicant, to ask questions. Do not let this opportunity go by and never say that you don’t have any questions! This is a great opportunity to show that you are interested in the position and the organization and you have given both serious thought. Here are 15 questions you might want to consider asking (you want to actually ask only 3-5):

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They’ve Finished Asking Questions, Now What?

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Earlier articles focused on the basics of interview preparation—how to calm your nerves, what to wear,  how to present yourself professionally, preparing CCAR stories, and planning transportation.  This article discusses what happens once the interview panel has stopped talking.

A good interview is not a one-way street. While interviewers are determining whether you are a good match for the job, you should use the interview as an opportunity to learn whether or not the job is a good fit for YOU. One way to do that is to be prepared with questions for the panel.

During most interviews, you will be given an opportunity to ask questions of the panel. Never say that you don’t have any questions! You should always have 3 to 5 well-prepared questions to ask. Your questions should not be about you (how much training will I get? Will I have the opportunity for promotion? Etc.); instead, they should show your interest in meeting the employer’s needs, not yours.

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