Should It Stay or Should It Go?

Hardly anyone likes to write a resume. One thing to think about is what to include—and what to leave out. Let’s look at both:

What should I include in a federal resume?

Federal jobs often require that you have experience in a particular type of work for a certain period of time. You must show how your skills and experiences meet the qualifications and requirements listed in the job announcement to be considered for the job.

  • Include important contact information. Don’t forget to add current contact information. Most job applications require this information:
  • Address
  • Email
  • Phone number

Read the job opportunity carefully to make sure you have included all required contact information.

  • Include dates, hours, level of experience and examples for each work experience. For each work experience you list, make sure you include:
  • Start and end dates (including the month and year—some agencies require the days too!).
  • The number of hours you worked per week.
  • The level and amount of experience—for instance, whether you served as a project manager or a team member helps to illustrate your level of experience.
  • Examples of relevant experiences and accomplishments that prove you can perform the tasks at the level required for the job as stated in the job announcement. Your experience needs to address every required qualification.
  • Include volunteer work and roles in community organizations. Don’t limit yourself to only including paid work experience. Include relevant volunteer work or community organizations roles that demonstrate your ability to do the job.

What should I leave out of my federal resume?

Do not include the following types of information in your profile or resume:

  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents

Following the rules for federal applications—all of which are clearly outlined in every job announcement—will help your resume receive the attention it deserves!

How To Follow Up After A Job Interview

You interviewed for a job a few days ago but haven’t heard anything. Now what?

Here’s some guidance for how — and when — to follow up after a job interview.

Preparing for the Job Interview Follow-Up Even Before the Interview:

The best time to decide how to follow up is in the interview. Asking about the next steps in the process at the end of the job interview can help provide a lot of clarity for your follow-up actions.

Near the end of the interview, ask the interviewer when you can expect to hear back from them about a hiring decision or the next step in the hiring process. This will help guide your follow up. If the interviewer doesn’t have a specific timeline, ask if it’s okay for you to check in with them. Ask if he or she would prefer you to call or email. And determine a specific date for doing so — usually a week or two at a minimum.

If you do establish a specific follow-up follow up process, make sure you follow it. That can solidify you as an even stronger candidate when you follow up at the time and manner you established you would.

What if you don’t hear back from the interviewer?

If you don’t hear back from the interviewer on the date promised, that’s not unusual. It doesn’t mean you weren’t selected for the role. Often, things come up that can delay the hiring process. Sometimes an organization’s priorities for hiring have changed. If the interviewer is also a manager, other job responsibilities can have an impact. Maybe they got sick or had a family emergency. All of these can impact the hiring timeframe — and may not necessarily be communicated to you.

  • When to Follow Up:

For situations when there was a definitive schedule provided — but that date has passed — an email follow-up is often the best way to touch base (if you have an email address for the interviewer). Write a short email reiterating that you interviewed for the job on [date] and are still interested in the position and would like to know if anything else is needed.

Following Up When You Didn’t Establish a Follow-up Schedule with Your Interviewer

What if you didn’t ask the interviewer about the next step(s)? And what if the interviewer didn’t mention a timeframe for making a hiring decision? What then?

The first step is to wait. See if you hear back from the interviewer. How long should you wait? You’ll generally want to wait at least a week. But you won’t want to wait more than 10-14 days before you reach back out to inquire about the status of the hiring decision.

  • How to Follow Up When There was no predetermined timeframe:

Again, you’ll want to send an email or perhaps call the hiring manager or Human Resources (HR). If you’re having trouble connecting with anyone, it might be helpful to get some “inside information.” If you have a contact at the organization, reach out and ask if they know anything about the hiring for the position. You may also want to reach out to your references to see if they have been contacted.

Keep Applying — and Interviewing

Even while you’re waiting to hear back about this job opportunity, keep your job search going. Focus on the things you can control (applying and interviewing for other opportunities) rather than the things you can’t control (an employer’s hiring timeline).

Need to Write a Bio?

If you’ve been asked to write a bio, you may be wondering if you can just use your resume and be done. The answer to that is, “no.” A bio and a resume have two different purposes and formats; a bio provides a narrative summary of your professional journey, accomplishments, and a bit of personal information; it serves as an introduction. A resume on the other hand is a highly structured document that communicates your experience, skills, education, and accomplishments; its purpose is to demonstrate your qualifications for a particular position.

Now that you have an understanding of the differences between a bio and a resume, why might you need a bio?

  • To Serve as an Introduction: It introduces you to the audience, helping them get to know you.
  • Establish Credibility: A well-written bio highlights your qualifications, expertise, and achievements, establishing your credibility in your field.
  • Networking: It aids in building professional connections and relationships, as others can understand your background and interests.
  • Personal Branding: A bio can help shape and communicate a personal brand and present your unique qualities and values.
  • Career Advancement: It can contribute to career growth by showcasing accomplishments and expertise, which may lead to new opportunities.
  • Online Presence: In this age of social media, bios, especially on LI (called the About section) are essential and allows you to manage your online presence.

There are different kinds of bios: work bios for your organization’s website, bios for speeches and presentations; and your LinkedIn bio. Each has a different approach, length, and point of view. When sitting down to prepare your bio, you should think about 3 things:

  • The purpose of the bio
  • Your audience
  • What makes you unique

If you’re writing a bio for your organization’s website or something similar, you’ll want to check to see what requirements they have for format, length, and content. Your work bio is typically written in third person and often includes a professional headshot.

Almost all employers and individual hiring managers are using LinkedIn. If you don’t have a bio on LI (under the “About” section). For your LI bio, you can consider using the WHO / WHAT / GOALS structure. Outline:

  • WHO you are
    • WHAT you have to offer (what is unique about you /  your experience
    • What are your GOALS for your career

Your LI bio is typically written in first person and “friendlier” in tone than a formal work bio. And a professional picture (headshot) is critical.

Wherever you are in your career, a bio is a common career document and it is important to do it right.

Check out our Resources for bundles, e-books, courses and more to help you on your career journey!

Ever Thought About Working for the US Postal Service?

While most of us think about Mail Carriers when we think about the US Postal Service (USPS), in fact, the, USPS hires for a lot of different kinds of positions. Of course there are mail carrier positions but there are also positions in sales, motor vehicle operations, repair, and driving; electronics; accounting; communications; human resources, information technology, and just about anything else you think of.

USPS positions are not traditional federal jobs since the USPS is not a federal agency (it is considered a quasi-government agency). There are more than 30,000 USPS facilitate across the country, 500,000+ employees, and good benefits such as health insurance, good pay, and a pension plan.

Here are some other things to know about getting a job with USPS:

  • The USPS uses its eCareers application system (not USAJOBS) for all USPS applications.
  • In some instances, you may transfer from USPS to the federal government noncompetitively.
  • Veterans’ preference applies in USPS hiring; currently ~100,000 military veterans work for USPS.
  • USPS offers student hiring programs including an intern program, a Professional Development Program for recent college graduates, a developmental program for Industrial Engineers, and an Honors Attorney Program.
  • eCareers allows you to search for positions by key words, location, and functional area.
  • Just like USAJOBS, eCareers users must set up a profile before they apply for a specific position.
  • Don’t forget to include key words from the positions you’re targeting, along with numbers to give your work context and accomplishments to demonstrate that you can achieve results.
  • Some USPS positions require that you take an exam; taking these exams is free—if you see someone online charging to take a USPS exam, you should report it to the US Postal Inspection Service, the Federal Trade Commission, or your state’s Attorney General). If an exam is required, the job posting will list the requirement under “Examination Requirements.”

Want to know more? Check out: https://about.usps.com/careers/.

Fall Is Here, School Is Back In Session, AND It’s Update Your Resume Month!

Many of us think about September as the beginning of a new year—new fiscal year, new school year—and the definite end of summer. In this spirit, September has been designated “Update Your Resume Month,” you can get in the spirit by updating yours!

Need help getting started? Here are 7 easy things to do:

  1. Assess your existing resume; is your current job included? Is there still content from the 1990’s or early 2000’s? You can remove jobs that are from more than 10 years ago—at the very least, you can minimize them and create a new category called Earlier Professional Experience (or something similar).
  2. Does your resume include recent accomplishments? Those of your who are federal employees, probably had your performance review recently (or coming up shortly). Be sure to include this year’s accomplishments on your resume. And remember, all accomplishments should demonstrate the “so what.” It’s not enough to say you did “x”—you need to show how “x” added value / made a difference.
  3. Did you earn a new degree? New certifications? If so, be sure to add.
  4. Have your contributions been formally recognized? Don’t forget to update your resume for awards—especially those awarded by entities outside your organization.
  5. Has the scope of your work changed?. Do you have more or fewer employees? A larger or smaller budget? Is your area of responsibility different? Numbers help give your work context.
  6. Assess your Summary; is it sufficiently focused? Include key words? If your summary does not accurately represent you and what you’re targeting, fix it.
  7. Review your resume to ensure there are no typos. Even better, have someone else review it for typos; sometimes it’s easier for others to proofread your document.

The above steps can likely be completed in less than an hour—your career is worth it! If you keep your resume updated, you’ll be ready—and not panicked—when the perfect opportunity comes along.

To celebrate this time of year, don’t miss out on the opportunity to invest in your professional growth and secure your path to federal job success by using code BACKTOSCHOOL for 10% off our self-paced online training courses on Teachable by September 30, 2023!

Unlocking Federal Job Opportunities: A Guide For Non-Veterans

Understanding Eligibility for Federal Jobs

To optimize your job hunt, it’s important to understand how candidates are evaluated. All federal jobs typically require U.S. citizenship, but the nuances lie in the specifics of each posting – e.g., duties, conditions of employment, qualifications, how you will be evaluated, etc. Here’s a breakdown of what you should consider:

1. Direct Hire Positions: These roles allow agencies to recruit directly, bypassing the veterans’ preference. The Bipartisan Infrastructure Deal majorly funds such roles, particularly in fields like cybersecurity, STEM, veterinary services, and contract specializations. Always scrutinize the job details to discern if it falls under direct hire.

2. Excepted Service Positions: These roles deviate from the standard hiring process due to their unique agency-based requirements. Examples include roles within the Intelligence Community, the Federal Bureau of Investigation (FBI), certain financial regulatory agencies, and specific positions within the Federal Emergency Management Agency (FEMA). Additionally, the legislative branch, including entities like the Library of Congress and the Government Accountability Office, also falls under this category, as does every role within the Senior Executive Service (SES).

3. Non-Competitive Appointments: Some candidates might be eligible for positions based on certain considerations, making their appointment process distinct. This includes:

  • Former Peace Corps or AmeriCorps volunteers
  • Military spouses
  • Individuals with disabilities
  • Selected veterans
  • Graduates from certain academic programs

Federal employment offers a wide variety of career opportunities. However, navigating it requires due diligence. Always pay particular attention to details within the job announcement, and when in doubt, don’t hesitate to reach out to the Agency human resource contact at the end of the job posting for clarity.

Initiating Your Job Hunt

Additional information on how to navigate the federal hiring process can be found at USAJOBS. If you’re just setting out on your job-seeking journey or need additional insights, visit https://www.usajobs.gov/help/ for guidance.

‍‍This post was written by Nancy Segal in collaboration with Federal Career Connection, Inc., an independently organized educational nonprofit organization who are grounded in community service and commitment to helping individuals in career transition. Learn more about the partnership by clicking here!