Federal Jobs

Resume Myth Busters

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True or False…

Resumes with facts and and myths signs in the forefront.
The purpose of a resume is to get a job.
  • FALSE: The purpose of your resume is to get an interview. And hiring managers use the resume to determine who not to interview as well. The information you choose to include—or exclude—from your resume can make the difference on whether you will get an interview.
I need to include my entire work history on my resume.
  • FALSE: These days the standard for resumes is to focus on your last 10 or so years of experience. Most employers want to know what you have done recently—not what you did in the early 2000’s, 1990’s, or even earlier.
My resume should be 1 page.
  • FALSE: This is a pretty common misconception. For private sector resumes, 2 pages is entirely appropriate (assuming you have something to say). For the federal government, 4-6 pages is standard. The key thing is that the information is provided in an organized format and offers the level of detail necessary to help the reader determine whether the applicant is a good fit for the role.
Readers of my resume will understand what I do.
  • FALSE: Oftentimes the first reader of your resume is from Human Resources. They are unlikely to be subject matter experts in your technical area. This means that your resume should not be overly technical, and all acronyms must be spelled out. If the first level reviewer does not understand what you have written, your resume is unlikely to be passed on to a hiring manager.
It is important to show my education at the top of my resume.
  • FALSE: Unless you are within 3 or so years of graduation and seeking an entry level role or are preparing an academic curriculum vitae (CV), your education belongs at the end of your resume. In most instances, you are “selling” your experience, not your education. And in both the federal and private sector arenas, there is a renewed emphasis on competencies, rather than education.
I need to include my objective and references on my resume.
  • FALSE: Using an objective and mentioning references is old fashioned. Instead create a skills summary to show the value you can bring and leave off any mention of references.
Reviewers spend time reading my entire resume.
  • FALSE: Private sector studies have shown that most reviewers spent between 5 and 15 seconds looking at a resume. Federal reviewers spend more time, but the point is the same—you need to ensure that your resume immediately demonstrates your value, and all content is relevant to the job you are targeting.

There are other myths circulating about resumes too but at the end of the day, your resume is a marketing document, one that strategically presents your work experience and education as a way to showcase how you can make a contribution to your next employer.

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7 Things You May Not Know About Veterans Preference

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As many of you know, veterans receive hiring priority for many federal (and state) government positions. Like most things in the federal government (and elsewhere), it can be complicated.

Here are 7 things you may not have known.

  1. Veterans’ preference does not expire. If your military service dates back to the Viet Nam war—or even earlier, your veterans’ preference is still usable.
  2. You may use your veterans’ preference more than once (there’s actually no limit to how many times you may use it).
  3. Veterans’ preference does not count for all federal hiring. If you are applying for a position that is open to status applicants or those already in the federal government, veterans preference does not count [even if you’re a vet or applying under the Veterans Employment Opportunity Act (VEOA)]; likewise, veterans’ preference is not always used in excepted service hiring or for positions filled under direct hire. Veterans’ preference is used for what is called delegated examining, competitive service hiring—basically hiring for people who have not worked for the government before. Please note this is an oversimplification; I’m just trying to make the point that veterans’ preference doesn’t always count.
  4. You may have multiple veterans’ hiring eligibilities. Depending on your personal situation, you may be eligible for several kinds of veterans’ eligibility and preference. Check out www.fedshirevets.gov to learn more about the various eligibilities available to veterans (and spouses). If you’re still not sure, look at the Department of Labor’s decision tree: https://webapps.dol.gov/elaws/vets/vetpref/mservice.htm. When you apply, be sure to use all eligibilities you can.
  5. Just because you’re a veteran, doesn’t mean that you must be hired. Agencies have multiple ways to hire people. Even if you’re applying for a competitive service position under delegated examining, you are likely not the only veteran who is applying—and agencies can hire any similarly situated veteran. Or they can hire from a list of status applicants. Or they can hire a candidate who is eligible under another direct hire or excepted service. Being a veteran—even with a service connected disability—does not guarantee you a job.
  6. Noting that you’re a veteran but failing to include the required documentation (DD-214 and / or SF-15) will mean that your veterans’ eligibility will likely not be counted. Upload your documents to USAJOBS and make sure your documents are readable.
  7. Military spouses have preference too! If you’re a military spouse, you’re likely eligible for noncompetitive hiring. Again, agencies do not have to use this authority but they can. Check this out for additional information: https://www.fedshirevets.gov/job-seekers/spouses-of-active-duty-military-members/#content.

It’s That Time Again…September is Update Your Resume Month!

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You know you should keep your resume updated but do you actually do it? If not, September is the perfect time to do so. Designated “Update Your Resume Month,” you can get in the spirit by updating yours!

So, what should you do?

Here are 10 easy things for you to do:

  1. Review your existing resume; ensure that your current job is on your resume
  2. Remove jobs that are more than 10 or so years old; or at least put them in a category called Earlier Professional Experience (or something similar)
  3. Update your achievements; what have you done in your current position that had an impact on your employer? Did you save money? Increase productivity? Create a new way to do something?
  4. Add any new educational achievements; did you get a new degree? A new license of some sort? Professional certifications? Something else?
  5. Note any significant awards or industry honors. It adds to your credibility when you are recognized outside your organization.
  6. Include updated numbers. Did your staff size increase? What about your budget? Size of your territory/responsibility? Numbers help give your work context.
  7. Delete the words “responsible for;” just because you are responsible for something, it doesn’t mean you actually do it. It means that you should do it. It tells the reader nothing.
  8. Eliminate personal pronouns from your resume. Resumes should be written in first person implied—no personal pronouns. Started your sentences with active verbs (and no “s” at the end of them either!)
  9. Assess your Qualifications Statement; does it still reflect what you’re targeting? Include keywords? Make a compelling case for your candidacy? If not, tweak it.
  10. Check for typos you may have missed the last time you reviewed your resume.

Doing the above should take less than an hour. If you spend the time to keep your resume updated, you’ll be ready to go when that dream job becomes available!

You can check out some other Update You Resume Month posts from previous years below:

Thinking About Technical Qualifications (TQ)

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A woman in front of a laptop with a thought bubble filled with icons representing different qualifications like a phone, tools, envelope, and phone to represent skills.

Most postings for the Senior Executive Service (SES) include Technical Qualifications (TQ). But if you search for what they are and how to write them, there isn’t much to find. While the SES is focused on leadership, most agencies want to ensure that their selectee has some level of technical knowledge as well. The TQs are your opportunity to demonstrate your relevant technical knowledge.

Unlike your Executive Core Qualifications (ECQ) which may be used for virtually all SES positions, TQs are job specific. You will not be able to prepare them in advance or without a specific posting.

Here are some things to assist you in understanding and preparing your TQ:

  • Review the TQ before deciding to apply. If you do not have specific experience with one or more of the TQ, it may not be worth applying.
  • There is no real difference between TQ, Mandatory Technical Qualifications (MTQ), and Professional Technical Qualifications (PTQ).
  • Read the posting carefully; some agencies require 2 pages per TQ, others want only a page, while still other postings want to see evidence of the TQ in your resume. Be sure to follow instructions!
  • There is no required format for TQ. That being said, I recommend that you use the CCAR (challenge-context-actions-result) framework to provide specific examples of when you demonstrated the technical skill being assessed. Ideally, you’ll be able to provide 2 stories for each TQ.
  • When writing a TQ, focus on recency of experience. If the last time you did whatever the TQ is asking about is 20 years ago, it may not be the best posting for you.
  • Use the language of the TQ when writing your response. For example, if the TQ is, “Describe your experience that demonstrates a broad knowledge of animal diseases and epidemiology and incorporation into regulatory or industry control, eradication or safeguarding programs,” your response should include something along the lines of, “I have broad knowledge of animal diseases and epidemiology… One example which highlights my ability to incorporate my knowledge into regulatory and industry control is…”
  • You may use ECQ examples in your TQ. However, be sure to reframe your ECQ stories so that they address and use the language of the specific TQ.

What Do You Mean My ECQs Need Work?

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It is not unusual for me to get a call from recently selected Senior Executive Service (SES) candidates asking for help with their Executive Core Qualifications (ECQs). They have been told by their selecting agency that their ECQs need work before submission to the Office of Personnel Management (OPM).

Hand selecting a file among many files. Some files in background have red Xs on them.

When I read their ECQs, candidates are often surprised to hear that their ECQs need a complete overhaul before submission. How, they want to know, could they have been selected if their ECQs need as much work as I say?

Here are my thoughts:

  • If you applied internally, your agency likely already knows you.
  • The agency focused more on your Technical Qualifications (also known as Mandatory Technical Qualifications or Professional Technical Qualifications) than on your ECQs.
  • Your ECQ stories are more agency- or technically-focused and “inside baseball” so they were relatable to agency readers who were not really thinking about OPM requirements.
  • Agency reviewers were not focused on OPM requirements.

It is important to remember that your audience for your ECQs is not people who know you are or likely to be wowed by your technical brilliance. Instead, OPM reviewers, known as a Qualifications Review Board (QRB), are looking for specific examples of your leadership experience as expressed through your 10 ECQ stories. Those stories need to meet specific criteria and be told in a certain way.

As you work on your ECQs, be sure to review OPM guidance for ECQ writing. Make sure that your ECQs are written using the Challenge-Context, Actions-Results (CCAR) framework, reflect the key competencies from each ECQ, include stories from the past 10 years, and clearly demonstrate your executive (not managerial) experience.

Getting selected for an SES position is great—congratulations! Understand, however, that getting selected does not guarantee that your ECQs will pass a QRB. Make sure that you put your best ECQs forward so that you are certified by a QRB the first time.

For more information check out our SES Playlist on YouTube or learn more about our SES & ECQs services.

Are You Getting Passed Over for Promotions?

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Have you been applying for promotions and not getting picked despite the fact that you think you’re qualified? Here are some possible reasons why:

Man distraught over not getting job promotions.
  • You may not have the skills you think you do. Perhaps you’re really good technically but haven’t exhibited the interpersonal or soft skills the next level requires. Or one of the technical skills needed for that promotion may not be your strength—even though you can perform that function at a basic level.
  • While you do everything asked—and do it well, you may not be seen as someone who takes the initiative. Do you proactively problem solve or look to management to help? Do you go above and beyond—all the time?
  • You may be seen as too casual or unprofessional. Do you gossip? Dress too casually? Sign off the minute you’re able? Again, you may get everything done but these other issues—or your reputation—may hurt your chances for promotion.
  • You’re not really known outside your work group. As you move up the ladder, people you do not interact with regularly may weigh in on promotion decisions. Do you the people above you—and do they know you?
  • You have communicated that it’s “your turn” to be promoted based on tenure. This never goes well; promotions need to be earned and it needs to be clear that you’re ready. Organizations need to be convinced that you can add value for them.
  • You haven’t communicated that you’re looking to move up. Have you spoken to your boss about your career interests? Actually applied for the job? Shown that you can “do more”?
  • Your organization doesn’t have higher-level work. You may have simply reached as far as you can go in your organization. Are you competing with lots of high-potential employees? Is your organization flailing or otherwise not doing well? Is the work you do fairly routine? Assessing whether promotion is possible in your current environment is important.

What can you do to better position yourself for promotion?

  • Sit down with your supervisor and share your short- and longer-term goals. Ask for feedback—and listen to what you hear. Show that you’re trying to implement suggestions.
  • Track your accomplishments. It is important for you to recognize and share your achievements. This does not mean being a braggart. But it does mean that you should know and communicate your achievements to your boss. You can do this during your performance discussions and in writing during your end-of-year evaluation.
  • Build and leverage your professional network. You need support to get promoted—and that support needs to come from more than your peers and subordinates. Make yourself known to leadership in a positive way. Use LinkedIn and other tools to stay in touch with colleagues outside your organization to stay current and understand how other organizations view your position.
  • Consider getting a coach and/or a mentor. It’s always helpful to hear another unbiased opinion on your situation.

Remember, no one cares about your career more than you do. Take charge!