Thinking About Technical Qualifications (TQ)

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A woman in front of a laptop with a thought bubble filled with icons representing different qualifications like a phone, tools, envelope, and phone to represent skills.

Most postings for the Senior Executive Service (SES) include Technical Qualifications (TQ). But if you search for what they are and how to write them, there isn’t much to find. While the SES is focused on leadership, most agencies want to ensure that their selectee has some level of technical knowledge as well. The TQs are your opportunity to demonstrate your relevant technical knowledge.

Unlike your Executive Core Qualifications (ECQ) which may be used for virtually all SES positions, TQs are job specific. You will not be able to prepare them in advance or without a specific posting.

Here are some things to assist you in understanding and preparing your TQ:

  • Review the TQ before deciding to apply. If you do not have specific experience with one or more of the TQ, it may not be worth applying.
  • There is no real difference between TQ, Mandatory Technical Qualifications (MTQ), and Professional Technical Qualifications (PTQ).
  • Read the posting carefully; some agencies require 2 pages per TQ, others want only a page, while still other postings want to see evidence of the TQ in your resume. Be sure to follow instructions!
  • There is no required format for TQ. That being said, I recommend that you use the CCAR (challenge-context-actions-result) framework to provide specific examples of when you demonstrated the technical skill being assessed. Ideally, you’ll be able to provide 2 stories for each TQ.
  • When writing a TQ, focus on recency of experience. If the last time you did whatever the TQ is asking about is 20 years ago, it may not be the best posting for you.
  • Use the language of the TQ when writing your response. For example, if the TQ is, “Describe your experience that demonstrates a broad knowledge of animal diseases and epidemiology and incorporation into regulatory or industry control, eradication or safeguarding programs,” your response should include something along the lines of, “I have broad knowledge of animal diseases and epidemiology… One example which highlights my ability to incorporate my knowledge into regulatory and industry control is…”
  • You may use ECQ examples in your TQ. However, be sure to reframe your ECQ stories so that they address and use the language of the specific TQ.

What Do You Mean My ECQs Need Work?

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It is not unusual for me to get a call from recently selected Senior Executive Service (SES) candidates asking for help with their Executive Core Qualifications (ECQs). They have been told by their selecting agency that their ECQs need work before submission to the Office of Personnel Management (OPM).

Hand selecting a file among many files. Some files in background have red Xs on them.

When I read their ECQs, candidates are often surprised to hear that their ECQs need a complete overhaul before submission. How, they want to know, could they have been selected if their ECQs need as much work as I say?

Here are my thoughts:

  • If you applied internally, your agency likely already knows you.
  • The agency focused more on your Technical Qualifications (also known as Mandatory Technical Qualifications or Professional Technical Qualifications) than on your ECQs.
  • Your ECQ stories are more agency- or technically-focused and “inside baseball” so they were relatable to agency readers who were not really thinking about OPM requirements.
  • Agency reviewers were not focused on OPM requirements.

It is important to remember that your audience for your ECQs is not people who know you are or likely to be wowed by your technical brilliance. Instead, OPM reviewers, known as a Qualifications Review Board (QRB), are looking for specific examples of your leadership experience as expressed through your 10 ECQ stories. Those stories need to meet specific criteria and be told in a certain way.

As you work on your ECQs, be sure to review OPM guidance for ECQ writing. Make sure that your ECQs are written using the Challenge-Context, Actions-Results (CCAR) framework, reflect the key competencies from each ECQ, include stories from the past 10 years, and clearly demonstrate your executive (not managerial) experience.

Getting selected for an SES position is great—congratulations! Understand, however, that getting selected does not guarantee that your ECQs will pass a QRB. Make sure that you put your best ECQs forward so that you are certified by a QRB the first time.

For more information check out our SES Playlist on YouTube or learn more about our SES & ECQs services.

References On Your Resume?

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A person's hand connecting icons of people that represent References.

Instead of listing references on your resume, or even noting “references available upon request,” all job seekers should have a professional reference page to provide when asked for references. Identifying and preparing a reference page is about more than listing your supervisor—or your best friend.

Choosing References

Make sure to choose at least 5 references. Typically, employers ask for three business references. Some ask for one or two personal references, excluding family members. Prepare more professional references and choose the best for each application.

Appropriate references are usually previous bosses, supervisors, and employers or leaders of volunteer organizations with which you are affiliated. If these choices are not available, consider customers, vendors, professors, and/or professional colleagues from networking, professional, or community organizations.

Select only articulate individuals who will give a positive, professional reference. If there are doubts, it is best for you not to consider that person as a reference. If you have worked in a variety of career fields, the best strategy is to obtain references that can speak with knowledge about your performance in areas relevant to your current job search.

Preparing References

Before you add a reference to your list or use the reference in an online application, obtain the reference’s permission by emailing, telephoning, or meeting with them.

To prepare professional references, you should provide copies of your resume and a summary of your current career goals. You can email the job description of the position for which you are applying or share three to four of the most important points mentioned in the job announcement. This helps the reference understand how to describe you in terms that are relevant and specific to the goal at hand. 

Remind the reference of relevant projects or tasks in which they were both involved. Offer to answer questions or have a conversation regarding the specific qualifications relevant to the desired position. This conversation can refresh the reference’s memory of your qualifications and help you to understand what pieces of information would be most helpful in a letter of reference or when discussing you with the hiring manager.

In addition to vetting talents and skills, good references can speak with knowledge about your work ethic and personal characteristics such as integrity, honesty, dependability, punctuality, and attitude.  

Following up with References

Maintain contact and a good business rapport with your selected references. Each time you apply for a new position, the references who will be asked to speak on your behalf should be contacted and emailed the job description for the position.

Saying thank you is VERY important to the relationship with your references and to ensure they do not become disinterested in continuing to provide references for you. Do not take references for granted.

Don’t be caught off-guard. Now is the perfect time to update your references so you’re ready for that next opportunity!

For more information about References check out these blog posts:

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Do I Really Need A New Resume?

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Man looking at computer working on his resume.

I haven’t met anyone yet who thinks writing resumes is fun…except for professional resume writers. If you are staring at your own resume and deciding what to do, here are some thoughts to help you determine if you really should start over.

How long ago was your resume created or updated?

  • If your resume was created within 12 to 18 months, and you’re seeking a similar role to your current position, the answer is easy: Update your existing document. If the resume was created 18 months to 3 years ago, and you’re seeking a similar role, the right answer is probably to update the existing resume.
  • The more difficult choice is if the resume was created between 3-5 years ago. In that case, review the resume format. If the structure is still modern in appearance, and adding the new information doesn’t substantially affect the format, a refresh is most likely the right choice.
  • If the resume was created more than 5 years ago, 99 times out of 100, the right answer is to start over.

Are you seeking a new role in the same profession/career field, or are you changing professions?

  • If you are pursuing a new role in a different field, whether to refresh or do over depends on if the industry you are targeting has different standards for resumes than your current industry. Moving from the federal to the private sector or vice versa would qualify as a do-over.
  • If you are changing careers entirely, you will want to start fresh. You can’t use the same resume for substantially different positions. If you’re a teacher and want to pursue a role in outside sales, your education-focused resume won’t work. If you’re a former trial lawyer who is seeking a role in nonprofit administration, you’ll want a new format that showcases your transferable skills.

Is there an “Objective” statement at the top of your resume?

  • If the answer is yes, you need an overhaul. Even removing the objective statement probably won’t be enough to meet the standards of a modern resume, since the content in the top 1/3 of the resume is so critical. (It needs to be replaced with branding statements and content that showcases your qualifications.)

Has your existing resume gotten too long?

  • Federal resumes typically run 4-6 pages (the longest I’ve ever seen was 67 pages and included footnotes!!); a private sector one should not typically exceed 2 pages. If your resume includes 25 years of work experience in excruciating detail, it may be time to start completely from scratch. The reason is: If you’ve just constantly added new positions without thinking through the strategy of what you’re including on your resume, it may be best to start over.

If you need assistance with your resume you can check out our Resume Writing Services or Contact Us for help! There are also many videos about resume writing on our YouTube channel like ‘Essential Tips for Writing Your Federal Resume‘.

Are You Part of the 92%?

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Hand with pen filling out a blank job application form.

Appcast, a leading provider of recruitment data, reports that 92% of people who click “apply” on a corporate website do not complete their job application. I haven’t been able to find the abandon rate for USAJOBS but I’m sure it’s high since I constantly hear how complicated USAJOBS can be. From an organization perspective, high abandonment of applications started but not completed means fewer candidates than anticipated. From an applicant’s perspective, it could be good news.

How can you position yourself to be one of the 8%?

  • Don’t wait for the last minute. If you know you have an interest in a particular organization or company, see if you can sign up for an account ahead of time. Create your user name and password, and if possible, fill out any generic information and upload any documents such as transcripts, etc., that might be needed.
  • Have your resume ready. Some organization’s Applicant Tracking Software (ATS) requires that you use their builder; others allow you to upload your resume. Either way, you should have your basic resume ready in advance. That resume should be in Word (not a PDF or drive) so that you can copy and paste relevant parts of your resume into their builder if required, or do a simple upload. Of course, you should tweak your resume for the specific posting but your baseline resume should be ready to go.
  • Give yourself time. Although applying for corporate jobs through an in-house ATS takes an average of 5 minutes, according to InFlight, a user experience provider; applying through USAJOBS can take an hour—and if there is additional testing required, even longer. Many more organizations are using 2-factor identification to log into their systems so be prepared with all necessary information before you sign in.
  • Get the phone number of the help desk. Sometimes these application systems are not as intuitive as their creators had hoped. If you can identify the specific ATS being used (sometimes the name is available on the login page; common ATS include Oracle Taleo, IBM Kenexa, Jobvite, SmartRecruiters, iCIMS—this is not an inclusive list), go onto their website and see if you can find a phone number or other assistance. USAJOBS has its own Help Center: https://www.usajobs.gov/Help/ with a lot of information for jobseekers.
  • Find an insider if you can. Use your network to see if you know someone who works where you are applying—or know someone who knows someone. Make contact; let them know you’re applying.
  • Remain patient and positive. The hiring process takes time; the higher your target job, the longer your search is likely to take. Don’t put all of your hopes on one job; keep searching and applying—and you’ll be able to take that next step in your career!

Are You Getting Passed Over for Promotions?

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Have you been applying for promotions and not getting picked despite the fact that you think you’re qualified? Here are some possible reasons why:

Man distraught over not getting job promotions.
  • You may not have the skills you think you do. Perhaps you’re really good technically but haven’t exhibited the interpersonal or soft skills the next level requires. Or one of the technical skills needed for that promotion may not be your strength—even though you can perform that function at a basic level.
  • While you do everything asked—and do it well, you may not be seen as someone who takes the initiative. Do you proactively problem solve or look to management to help? Do you go above and beyond—all the time?
  • You may be seen as too casual or unprofessional. Do you gossip? Dress too casually? Sign off the minute you’re able? Again, you may get everything done but these other issues—or your reputation—may hurt your chances for promotion.
  • You’re not really known outside your work group. As you move up the ladder, people you do not interact with regularly may weigh in on promotion decisions. Do you the people above you—and do they know you?
  • You have communicated that it’s “your turn” to be promoted based on tenure. This never goes well; promotions need to be earned and it needs to be clear that you’re ready. Organizations need to be convinced that you can add value for them.
  • You haven’t communicated that you’re looking to move up. Have you spoken to your boss about your career interests? Actually applied for the job? Shown that you can “do more”?
  • Your organization doesn’t have higher-level work. You may have simply reached as far as you can go in your organization. Are you competing with lots of high-potential employees? Is your organization flailing or otherwise not doing well? Is the work you do fairly routine? Assessing whether promotion is possible in your current environment is important.

What can you do to better position yourself for promotion?

  • Sit down with your supervisor and share your short- and longer-term goals. Ask for feedback—and listen to what you hear. Show that you’re trying to implement suggestions.
  • Track your accomplishments. It is important for you to recognize and share your achievements. This does not mean being a braggart. But it does mean that you should know and communicate your achievements to your boss. You can do this during your performance discussions and in writing during your end-of-year evaluation.
  • Build and leverage your professional network. You need support to get promoted—and that support needs to come from more than your peers and subordinates. Make yourself known to leadership in a positive way. Use LinkedIn and other tools to stay in touch with colleagues outside your organization to stay current and understand how other organizations view your position.
  • Consider getting a coach and/or a mentor. It’s always helpful to hear another unbiased opinion on your situation.

Remember, no one cares about your career more than you do. Take charge!