Resume

Are You Part of the 92%?

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Hand with pen filling out a blank job application form.

Appcast, a leading provider of recruitment data, reports that 92% of people who click “apply” on a corporate website do not complete their job application. I haven’t been able to find the abandon rate for USAJOBS but I’m sure it’s high since I constantly hear how complicated USAJOBS can be. From an organization perspective, high abandonment of applications started but not completed means fewer candidates than anticipated. From an applicant’s perspective, it could be good news.

How can you position yourself to be one of the 8%?

  • Don’t wait for the last minute. If you know you have an interest in a particular organization or company, see if you can sign up for an account ahead of time. Create your user name and password, and if possible, fill out any generic information and upload any documents such as transcripts, etc., that might be needed.
  • Have your resume ready. Some organization’s Applicant Tracking Software (ATS) requires that you use their builder; others allow you to upload your resume. Either way, you should have your basic resume ready in advance. That resume should be in Word (not a PDF or drive) so that you can copy and paste relevant parts of your resume into their builder if required, or do a simple upload. Of course, you should tweak your resume for the specific posting but your baseline resume should be ready to go.
  • Give yourself time. Although applying for corporate jobs through an in-house ATS takes an average of 5 minutes, according to InFlight, a user experience provider; applying through USAJOBS can take an hour—and if there is additional testing required, even longer. Many more organizations are using 2-factor identification to log into their systems so be prepared with all necessary information before you sign in.
  • Get the phone number of the help desk. Sometimes these application systems are not as intuitive as their creators had hoped. If you can identify the specific ATS being used (sometimes the name is available on the login page; common ATS include Oracle Taleo, IBM Kenexa, Jobvite, SmartRecruiters, iCIMS—this is not an inclusive list), go onto their website and see if you can find a phone number or other assistance. USAJOBS has its own Help Center: https://www.usajobs.gov/Help/ with a lot of information for jobseekers.
  • Find an insider if you can. Use your network to see if you know someone who works where you are applying—or know someone who knows someone. Make contact; let them know you’re applying.
  • Remain patient and positive. The hiring process takes time; the higher your target job, the longer your search is likely to take. Don’t put all of your hopes on one job; keep searching and applying—and you’ll be able to take that next step in your career!

Are You Following to Bad Career Advice?

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There’s a lot of career advice available—some of it is current and informed –other advice, not so much! If you do a simple search for career advice, you will get literally millions of potential hits. And that’s before you hear from friends and relatives. How do you wade through this advice?

Graphic of a jobseeker covering its ears as others speak through a megaphone towards them.
  • Look at the source. Are they a “flash in the pan” or are they credible, credentialed, and currently working in the career field and publishing? I see a lot of people writing about resumes and careers and it is clear that many are not up-to-date.
  • Are they telling you to include an objective and references on your resume? If so, keep looking for more updated advice! No employer cares what you want (objective)—they want to know what you offer. And every employer knows that you’ll provide references if requested; no need to mention references on your resume at all.
  • What about page limits for your resume? If they’re telling you to limit your resume to 1 page and you’ve been working for more than a couple of years, 2 pages for private industry is totally appropriate. And, if you’re looking for a federal job, a one-page resume will never do (and neither will a two-pager).
  • The focus is on finding your “passion.” Most of us have to work, period. If you find yourself in a career that you consider to be your passion, congratulations! But do not expect every job to fulfil every part of yourself. Looking only at jobs that you are passionate about may have you pass by jobs that don’t fit into your ideal job—but might be equally fulfilling.
  • You’re being told to take the first job offered. If you need the money and you need it now, then taking the first job offered may not be the worst thing you can do. But if you can afford to wait a bit and have other potential jobs in process, you may want to try and delay making a decision. This will allow you to see if something else comes up and do your due diligence on the position offered. Of course, you cannot a delay a decision indefinitely.
  • The person offering advice may have an underlying bias. Whether the bias is about what women can do career-wise, or has a generally anxious approach to life, or wants you to make a certain amount of money, or whether they do not want you to leave your current job situation for personal reasons, or something else entirely, consider who is offering the advice and what they may personally get out of your decision.
  • If you set your mind to it, you can do anything; this is common advice—mostly from friends and relatives. You need to be qualified (at least mostly) for the jobs you’re targeting, and your resume has to show it.

No one cares more about your career than you do—manage it strategically. Engage professionals along the way to help, for sure; just make sure that what they’re offering makes sense and represents current best practices.

Thinking About Personal Pronouns on Your Resume and/or LinkedIn Profile?

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You may have noticed pronouns (he/him/his, she/her/hers, they/them/theirs, ze/hir/zir) being included on social media profiles, email signatures, and in the job search process in general. Including pronouns can prevent accidental misgendering, helping you avoid having to correct a hiring manager or recruiter using incorrect pronouns. It could also help you identify an inclusive workplace. There is no one blanket rule/policy that can apply to all, and your decision to include your pronouns is a very personal one.

There are a few ways that you can clarify your pronouns within a job application process. If you want to include on your resume, you can simply add your pronouns under your name in the header (before your contact information). Another perhaps less obvious way to include your pronouns is in your cover letter, beneath your signature at the bottom of the page. You can add your pronouns in parentheses next to your name, or you can add an additional line under your name/title.  Sometimes, job applications will ask you to identify your salutation of Mr./Ms./Dr./other.

If you do want to include your pronouns on your career documents, there are a couple of ways to do so.

  • On the resume, add your pronouns in parentheses next to your name, or under your name. You can also choose to put your pronouns in a different color text to make them stand out.
  • On your cover letter, you can include your preferred pronouns under your signature at the bottom of the page. Or you could add them in parentheses next to — or underneath — your name at the top of the cover letter.
  • When sending an email to a hiring manager or recruiter, you can include your pronouns in your email signature.
  • On job applications, there may be a place to select your gender and/or pronouns. If you identify as nonbinary or transgender, you can leave that question blank if there is not a suitable choice.
  • On LinkedIn, you can add your pronouns to the “Last Name” field (so they appear after your name), or LinkedIn has now added a “Pronouns” drop-down to select your pronouns (or input custom pronouns).

While there can be many benefits to including your pronouns, the unfortunate truth is that there is still hiring discrimination in some quarters, so delineating your pronouns on your documents is ultimately your choice. You may have other opportunities, during the interview or after hiring, to share your preferred pronouns.

3 Approaches to Customizing Your Resume

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There is no such thing as a generic resume anymore. You should customize your resume every time you apply for a job. Here are 3 different approaches to fitting your resume to the job.

Remember: Before customizing your resume, do a “save as” of the document to preserve the original file. Re-name the file with your first name, last name, and desired job title (for example: JaneJobseekerBudgetAnalystResume.doc)

Links from Table:

How to Say It: Job Search Scripts

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Many of us know that it’s a good idea to reach out to hiring managers but aren’t sure how. Here are the basics, including a script you can use to follow up after sending a resume or completing an interview.

  • To prepare for a call to follow up after sending a resume, know the name of the person you’re calling (and how to pronounce their name). Or, if you only know the title of the person responsible for hiring, call the company’s general number and get the name (and pronunciation). PRO TIP: LinkedIn has a feature for individuals to record their names and include it on their profiles. Check to see if the individual has done that.
  • Research LinkedIn and other sites to determine if you have a connection with the person you’re contacting. If you were referred to the organization by a mutual contact, mention the person you were referred by.
  • Follow up after an interview if you haven’t heard back from the interviewer. Consider an email as your first follow-up unless the hiring manager gave you permission at the end of the interview to call OR if it’s been more than a week for private sectors jobs and two weeks for federal jobs, and you haven’t heard back.
  • If you do get in contact with the hiring manager but a decision still has not been made, ask when would be a good time to check back. PRO TIP: mark the follow up date on your calendar so you don’t forget!
  • Ask for an informational interview with someone who can help give you information about a target employer or help you network to a job.

Here is a sample script you can adapt to your circumstances:

Make the Call:

Hi! My name is (your name).

[If you have a mutual connection or were referred to the position by someone specific, mention it. For example: “Jane Jones suggested that I speak with you.” People are more likely to take the time to talk to you if you mention a mutual friend or acquaintance, so always mention the common connection.]

Do you have a minute?

[If no: “When would be a good time for me to call back?”]

I submitted (my resume/an application) for the position of (name of job) on (date).

(Provide a one- or two-sentence summary of your qualifications and what you can offer to the company in this role.)

I wanted to make sure you had everything you need from me to consider me as a candidate for this position. And I wanted to ask if you have a date when you expect to start interviewing for this role.

[If yes: Thank you. I appreciate the opportunity to talk with you today.]

[If no: Is it okay if I check back with you in a (timeframe – for example, a week)?”

Bitesize Ways to Move Your Job Search Forward

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You may have heard that looking for a new job IS a fulltime job. While I do not disagree; looking for a new job requires focus and time; there are a number of things that you can do to move your search forward.

If you’re willing to spend 5-10 minutes of your time, here are some small steps you can take to forward your job search—each of these can be accomplished in less than 10 minutes:

  • Add a recent achievement to your resume.
  • Reach out to a former colleague on LinkedIn and connect. Be sure to send a personal note with your connection request.
  • Comment or “like” a LinkedIn post—or two.
  • Identify 3 organizations you want to work for; connect on LinkedIn and / or Facebook.
  • Make a copy of your last 3 performance evaluations (so you can “mine” them later for additional accomplishments).
  • Check out free sources of information to further your job search.
  • Identify a potential mentor and reach out to them.
  • Pinpoint 1 professional skill or knowledge that you could improve; find a way to close your gap.
  • Write down 1 thing you want to accomplish professionally in the next 12 months; share that with a colleague or family member to hold yourself accountable.
  • Spend 10 minutes searching for potential jobs online. Be sure to time yourself; it’s easy to go overboard!
  • Find a career expert you like on LinkedIn; follow them.
  • Look at YouTube for a short video on an aspect of job search (interview skills, elevator pitch, preparing accomplishments, etc.)
  • Add 2 numbers to your current resume to provide better context to your work. Think about your budget, the size of your team, the number of transactions you prepare monthly, etc.; anything that you can quantify will work!

While doing any one thing will not likely result in a new job, tackling your job search in bitesize pieces will help you make progress! It’s like the old saying, “how do you eat an elephant? One bite at a time.”