Job Hunt

Thinking About Technical Qualifications (TQ)

by
A woman in front of a laptop with a thought bubble filled with icons representing different qualifications like a phone, tools, envelope, and phone to represent skills.

Most postings for the Senior Executive Service (SES) include Technical Qualifications (TQ). But if you search for what they are and how to write them, there isn’t much to find. While the SES is focused on leadership, most agencies want to ensure that their selectee has some level of technical knowledge as well. The TQs are your opportunity to demonstrate your relevant technical knowledge.

Unlike your Executive Core Qualifications (ECQ) which may be used for virtually all SES positions, TQs are job specific. You will not be able to prepare them in advance or without a specific posting.

Here are some things to assist you in understanding and preparing your TQ:

  • Review the TQ before deciding to apply. If you do not have specific experience with one or more of the TQ, it may not be worth applying.
  • There is no real difference between TQ, Mandatory Technical Qualifications (MTQ), and Professional Technical Qualifications (PTQ).
  • Read the posting carefully; some agencies require 2 pages per TQ, others want only a page, while still other postings want to see evidence of the TQ in your resume. Be sure to follow instructions!
  • There is no required format for TQ. That being said, I recommend that you use the CCAR (challenge-context-actions-result) framework to provide specific examples of when you demonstrated the technical skill being assessed. Ideally, you’ll be able to provide 2 stories for each TQ.
  • When writing a TQ, focus on recency of experience. If the last time you did whatever the TQ is asking about is 20 years ago, it may not be the best posting for you.
  • Use the language of the TQ when writing your response. For example, if the TQ is, “Describe your experience that demonstrates a broad knowledge of animal diseases and epidemiology and incorporation into regulatory or industry control, eradication or safeguarding programs,” your response should include something along the lines of, “I have broad knowledge of animal diseases and epidemiology… One example which highlights my ability to incorporate my knowledge into regulatory and industry control is…”
  • You may use ECQ examples in your TQ. However, be sure to reframe your ECQ stories so that they address and use the language of the specific TQ.

References On Your Resume?

by
A person's hand connecting icons of people that represent References.

Instead of listing references on your resume, or even noting “references available upon request,” all job seekers should have a professional reference page to provide when asked for references. Identifying and preparing a reference page is about more than listing your supervisor—or your best friend.

Choosing References

Make sure to choose at least 5 references. Typically, employers ask for three business references. Some ask for one or two personal references, excluding family members. Prepare more professional references and choose the best for each application.

Appropriate references are usually previous bosses, supervisors, and employers or leaders of volunteer organizations with which you are affiliated. If these choices are not available, consider customers, vendors, professors, and/or professional colleagues from networking, professional, or community organizations.

Select only articulate individuals who will give a positive, professional reference. If there are doubts, it is best for you not to consider that person as a reference. If you have worked in a variety of career fields, the best strategy is to obtain references that can speak with knowledge about your performance in areas relevant to your current job search.

Preparing References

Before you add a reference to your list or use the reference in an online application, obtain the reference’s permission by emailing, telephoning, or meeting with them.

To prepare professional references, you should provide copies of your resume and a summary of your current career goals. You can email the job description of the position for which you are applying or share three to four of the most important points mentioned in the job announcement. This helps the reference understand how to describe you in terms that are relevant and specific to the goal at hand. 

Remind the reference of relevant projects or tasks in which they were both involved. Offer to answer questions or have a conversation regarding the specific qualifications relevant to the desired position. This conversation can refresh the reference’s memory of your qualifications and help you to understand what pieces of information would be most helpful in a letter of reference or when discussing you with the hiring manager.

In addition to vetting talents and skills, good references can speak with knowledge about your work ethic and personal characteristics such as integrity, honesty, dependability, punctuality, and attitude.  

Following up with References

Maintain contact and a good business rapport with your selected references. Each time you apply for a new position, the references who will be asked to speak on your behalf should be contacted and emailed the job description for the position.

Saying thank you is VERY important to the relationship with your references and to ensure they do not become disinterested in continuing to provide references for you. Do not take references for granted.

Don’t be caught off-guard. Now is the perfect time to update your references so you’re ready for that next opportunity!

For more information about References check out these blog posts:

Or subscribe to our YouTube channel for even more career advice & tips!

Do I Really Need A New Resume?

by
Man looking at computer working on his resume.

I haven’t met anyone yet who thinks writing resumes is fun…except for professional resume writers. If you are staring at your own resume and deciding what to do, here are some thoughts to help you determine if you really should start over.

How long ago was your resume created or updated?

  • If your resume was created within 12 to 18 months, and you’re seeking a similar role to your current position, the answer is easy: Update your existing document. If the resume was created 18 months to 3 years ago, and you’re seeking a similar role, the right answer is probably to update the existing resume.
  • The more difficult choice is if the resume was created between 3-5 years ago. In that case, review the resume format. If the structure is still modern in appearance, and adding the new information doesn’t substantially affect the format, a refresh is most likely the right choice.
  • If the resume was created more than 5 years ago, 99 times out of 100, the right answer is to start over.

Are you seeking a new role in the same profession/career field, or are you changing professions?

  • If you are pursuing a new role in a different field, whether to refresh or do over depends on if the industry you are targeting has different standards for resumes than your current industry. Moving from the federal to the private sector or vice versa would qualify as a do-over.
  • If you are changing careers entirely, you will want to start fresh. You can’t use the same resume for substantially different positions. If you’re a teacher and want to pursue a role in outside sales, your education-focused resume won’t work. If you’re a former trial lawyer who is seeking a role in nonprofit administration, you’ll want a new format that showcases your transferable skills.

Is there an “Objective” statement at the top of your resume?

  • If the answer is yes, you need an overhaul. Even removing the objective statement probably won’t be enough to meet the standards of a modern resume, since the content in the top 1/3 of the resume is so critical. (It needs to be replaced with branding statements and content that showcases your qualifications.)

Has your existing resume gotten too long?

  • Federal resumes typically run 4-6 pages (the longest I’ve ever seen was 67 pages and included footnotes!!); a private sector one should not typically exceed 2 pages. If your resume includes 25 years of work experience in excruciating detail, it may be time to start completely from scratch. The reason is: If you’ve just constantly added new positions without thinking through the strategy of what you’re including on your resume, it may be best to start over.

If you need assistance with your resume you can check out our Resume Writing Services or Contact Us for help! There are also many videos about resume writing on our YouTube channel like ‘Essential Tips for Writing Your Federal Resume‘.

Are You Part of the 92%?

by
Hand with pen filling out a blank job application form.

Appcast, a leading provider of recruitment data, reports that 92% of people who click “apply” on a corporate website do not complete their job application. I haven’t been able to find the abandon rate for USAJOBS but I’m sure it’s high since I constantly hear how complicated USAJOBS can be. From an organization perspective, high abandonment of applications started but not completed means fewer candidates than anticipated. From an applicant’s perspective, it could be good news.

How can you position yourself to be one of the 8%?

  • Don’t wait for the last minute. If you know you have an interest in a particular organization or company, see if you can sign up for an account ahead of time. Create your user name and password, and if possible, fill out any generic information and upload any documents such as transcripts, etc., that might be needed.
  • Have your resume ready. Some organization’s Applicant Tracking Software (ATS) requires that you use their builder; others allow you to upload your resume. Either way, you should have your basic resume ready in advance. That resume should be in Word (not a PDF or drive) so that you can copy and paste relevant parts of your resume into their builder if required, or do a simple upload. Of course, you should tweak your resume for the specific posting but your baseline resume should be ready to go.
  • Give yourself time. Although applying for corporate jobs through an in-house ATS takes an average of 5 minutes, according to InFlight, a user experience provider; applying through USAJOBS can take an hour—and if there is additional testing required, even longer. Many more organizations are using 2-factor identification to log into their systems so be prepared with all necessary information before you sign in.
  • Get the phone number of the help desk. Sometimes these application systems are not as intuitive as their creators had hoped. If you can identify the specific ATS being used (sometimes the name is available on the login page; common ATS include Oracle Taleo, IBM Kenexa, Jobvite, SmartRecruiters, iCIMS—this is not an inclusive list), go onto their website and see if you can find a phone number or other assistance. USAJOBS has its own Help Center: https://www.usajobs.gov/Help/ with a lot of information for jobseekers.
  • Find an insider if you can. Use your network to see if you know someone who works where you are applying—or know someone who knows someone. Make contact; let them know you’re applying.
  • Remain patient and positive. The hiring process takes time; the higher your target job, the longer your search is likely to take. Don’t put all of your hopes on one job; keep searching and applying—and you’ll be able to take that next step in your career!

Are You Following to Bad Career Advice?

by

There’s a lot of career advice available—some of it is current and informed –other advice, not so much! If you do a simple search for career advice, you will get literally millions of potential hits. And that’s before you hear from friends and relatives. How do you wade through this advice?

Graphic of a jobseeker covering its ears as others speak through a megaphone towards them.
  • Look at the source. Are they a “flash in the pan” or are they credible, credentialed, and currently working in the career field and publishing? I see a lot of people writing about resumes and careers and it is clear that many are not up-to-date.
  • Are they telling you to include an objective and references on your resume? If so, keep looking for more updated advice! No employer cares what you want (objective)—they want to know what you offer. And every employer knows that you’ll provide references if requested; no need to mention references on your resume at all.
  • What about page limits for your resume? If they’re telling you to limit your resume to 1 page and you’ve been working for more than a couple of years, 2 pages for private industry is totally appropriate. And, if you’re looking for a federal job, a one-page resume will never do (and neither will a two-pager).
  • The focus is on finding your “passion.” Most of us have to work, period. If you find yourself in a career that you consider to be your passion, congratulations! But do not expect every job to fulfil every part of yourself. Looking only at jobs that you are passionate about may have you pass by jobs that don’t fit into your ideal job—but might be equally fulfilling.
  • You’re being told to take the first job offered. If you need the money and you need it now, then taking the first job offered may not be the worst thing you can do. But if you can afford to wait a bit and have other potential jobs in process, you may want to try and delay making a decision. This will allow you to see if something else comes up and do your due diligence on the position offered. Of course, you cannot a delay a decision indefinitely.
  • The person offering advice may have an underlying bias. Whether the bias is about what women can do career-wise, or has a generally anxious approach to life, or wants you to make a certain amount of money, or whether they do not want you to leave your current job situation for personal reasons, or something else entirely, consider who is offering the advice and what they may personally get out of your decision.
  • If you set your mind to it, you can do anything; this is common advice—mostly from friends and relatives. You need to be qualified (at least mostly) for the jobs you’re targeting, and your resume has to show it.

No one cares more about your career than you do—manage it strategically. Engage professionals along the way to help, for sure; just make sure that what they’re offering makes sense and represents current best practices.

How to Say It: Job Search Scripts

by

Many of us know that it’s a good idea to reach out to hiring managers but aren’t sure how. Here are the basics, including a script you can use to follow up after sending a resume or completing an interview.

  • To prepare for a call to follow up after sending a resume, know the name of the person you’re calling (and how to pronounce their name). Or, if you only know the title of the person responsible for hiring, call the company’s general number and get the name (and pronunciation). PRO TIP: LinkedIn has a feature for individuals to record their names and include it on their profiles. Check to see if the individual has done that.
  • Research LinkedIn and other sites to determine if you have a connection with the person you’re contacting. If you were referred to the organization by a mutual contact, mention the person you were referred by.
  • Follow up after an interview if you haven’t heard back from the interviewer. Consider an email as your first follow-up unless the hiring manager gave you permission at the end of the interview to call OR if it’s been more than a week for private sectors jobs and two weeks for federal jobs, and you haven’t heard back.
  • If you do get in contact with the hiring manager but a decision still has not been made, ask when would be a good time to check back. PRO TIP: mark the follow up date on your calendar so you don’t forget!
  • Ask for an informational interview with someone who can help give you information about a target employer or help you network to a job.

Here is a sample script you can adapt to your circumstances:

Make the Call:

Hi! My name is (your name).

[If you have a mutual connection or were referred to the position by someone specific, mention it. For example: “Jane Jones suggested that I speak with you.” People are more likely to take the time to talk to you if you mention a mutual friend or acquaintance, so always mention the common connection.]

Do you have a minute?

[If no: “When would be a good time for me to call back?”]

I submitted (my resume/an application) for the position of (name of job) on (date).

(Provide a one- or two-sentence summary of your qualifications and what you can offer to the company in this role.)

I wanted to make sure you had everything you need from me to consider me as a candidate for this position. And I wanted to ask if you have a date when you expect to start interviewing for this role.

[If yes: Thank you. I appreciate the opportunity to talk with you today.]

[If no: Is it okay if I check back with you in a (timeframe – for example, a week)?”