What to Do After a Job Interview

Congratulations, your interview went well and you’re excited. It is not the time to rest on your laurels—you’ve got work to do! Here are the steps you should take following your interview to keep the momentum going:

  • Send a thank you note. Send a separate note to each person who interviewed you. Your thank you notes should be sent no more than 2 days after your interview; the next day is even better. For government interviews, you should use an email note.
  • Keep applying for positions, even while you wait to hear back on this one. Don’t put all your eggs in one basket. For one thing, there’s no guarantee that the jobs will actually get filled. The budget for the new position might not be approved. Or the responsibilities of the job opening may be distributed to one or more existing employees. Or an internal candidate may have suddenly become available, and the position is offered to him or her.
  • Develop any specific skills that were mentioned in the job interview but that you’re weak in — for example, specific software platforms. Not only will this give you something to do while you wait, but it’s also an opportunity for you to demonstrate your serious interest in the position, because you can mention what you’re doing to strengthen your skills in your follow up with the interviewer.
  • Reach out to your network. If someone you knew at the organization had passed your resume along to the hiring manager or endorsed your application, be sure to check in with him or her after the interview. Your contact may be able to provide you with insight about the number of candidates interviewed, how your candidacy was perceived, and other valuable information about the hiring process and the organization culture.
  • Tap your references. Let them know that you’ve interviewed for the position (give them the job title and organization) and that they may be contacted. Make sure they have an updated copy of your resume. Ask them to let you know if they hear from the organization.
  • If this was a first interview, start preparing for a second one. The second interview requires even more preparation than the first one—get busy!
  • Follow up. If the interviewer didn’t mention a timeframe for making a hiring decision — or you didn’t ask — you have a couple of options. The first is to wait a week and then reach out to inquire. How should you follow-up? Unless the interviewer has stated otherwise, a phone call is usually the best method for follow-up. Try to reach the person directly; only leave a voice mail if you can’t reach them after a couple of tries. Don’t forget to check USAJOBS as well to see if the status of the job has changed.

Remember, even if you aren’t selected for the position you were interviewing for, many organizations do keep your application and resume on file, and you might be contacted later about another opening.

Questions to Ask Your Interviewers

Interviews are for both the employer and you, as an applicant. A great way to ensure “fit” is to ask questions during an interview.

Never walk into an interview without specific questions for the interviewers. Even if you work in the unit where you’re interviewing, it is important to demonstrate that you have thought about the position and are interested in the interviewers’ needs and wants, not just your own. Typically, you’ll have an opportunity to ask questions toward the end of the interview; you want to be prepared!

You should not ask questions about how you will be trained, when you will get promoted, or whether you can work at home; instead, focus on demonstrating that you are interested in the employer’s needs.

You may want to prepare 5-6 questions; you may not get to ask them all (3 is probably plenty) and it is possible that your interviewers will have answered at least a couple during the process. Here are some questions you could ask; you should prioritize what is most important to you.

• What are the next steps in the process?
• What are your goals for the person who fills this job in their first 90 days? First year?
• What did the person who held this job before do well that you would like to see continued?
• Are there major organizational changes in the works that might change how this position functions? (Or if you know of those changes, you can ask how those changes might affect the position)
• What do expect to be the biggest learning curve for the person who fills this job?
• Since this position has been vacant, what topic or issue of this position has taken up the most time?
• What is a typical day like?
• Describe the organization culture.
• What do you most like about working here?
• Is there anything else I can provide that would be helpful to you in making your decision?

USAJOBS Updated, Saved Searches Archived

Recent changes to USAJOBS intended to make it easier to search for jobs have made it necessary take certain steps if you want to continue receiving automated notifications on your saved searches, or continue running your saved searches.

First, following are key changes:

* You can now search for jobs by different hiring paths/eligibilities. You can now search by individuals with disabilities, military spouses, students and recent grads, veterans, and Peace Corps and VISTA Alumni, and more. There is a list of all our unique hiring paths and eligibilities on the USAJOBS landing page (USAJOBS.gov). The update adds new filters based on applicant eligibility.

* You can now use one or more filters to search by pay, department, work schedule, and more. As an additional benefit, searches results automatically update as you click on a new filter.

* Basic and advanced search options have been combined into one search view, which should yield better and more relevant results. While the advanced search option will no longer be visible, you will still have the same search capabilities using the new filter options.

* There is new search technology to deliver faster and more relevant job search results.

All searches that you established prior to April 8, 2017, have been archived. If you want to receive your existing search, you must create a new saved search, or unarchive an old saved search. To unarchive a saved search follow these steps:

1. Sign into your USAJOBS account.
2. Go to your profile and the Saved Search tab
3. Click Archived — any saved search made before April 8 will appear under the Archived link.
4. Click the name of the saved search you want to unarchive.
5. Click the Unarchive Search button – this will move your saved search back to the Active Saved Search tab. into your USAJOBS account.
6. Go to your profile and the Saved Search tab
7. Click Archived — any saved search made before April 8 will appear under the Archived link.
8. Click the name of the saved search you want to unarchive.
9. Click the Unarchive Search button – this will move your saved search back to the Active Saved Search tab.

USAJOBS has created a short video describing how to unarchive a saved search:

Until you unarchive your saved searches or create new ones, you will not receive any saved search email notifications, nor will you be able to run them from USAJOBS.gov.

8 Tips to Ace Your Phone Interview

Phone interviews are more and more common; either as the first step, or the only step in the interview process. If you do not make a good impression on a phone interview, the chances are that you will never get an in-person interview. Here are 8 tips for handling your phone interview with finesse.

1. Prepare. You should prepare as much for a phone interview as an in-person one. This includes scheduling the interview (find out the time of call and clarify time zones; who is calling whom and on what number; how long the call should last; whether there are any specific requirements for the call; and who will be on it—get the name, title, and phone number). You should also analyze the job posting, identify key words, and match your achievements and experience to those key words, with specific achievements. You should also prepare for the questions you will ask the interviewers.

2. Practice. Practice answering questions out loud. Tape yourself if you can so you can see how you sound.

3. Use a landline, if available. Landlines are more reliable than cell phones; call quality is better too.

4. Remove distractions. Turn off your other phones, keep your fingers off your keyboard, put pets (and children) outside. Call from a private place—not from Starbucks or outdoors.

5. Dress for success. Even though others cannot see you, you’ll sound better if you’re dressed as you would be for an in-person interview.

6. Slow down and smile. When you are nervous it is easy to talk faster, which makes you more difficult to understand. So talk a bit slower than you normally would. And when you smile, your enthusiasm will come through.

7. Consider placing empty chair near you when you are interviewing. “Talk” to the empty chair as if there was a real person sitting there. You may also want to consider standing up while interviewing on the phone. Your voice will sound stronger when your erect, rather than slumping in a chair.

8. Don’t allow “hi” or a mumbled “hello” to be the first words out of your mouth. Expect the call, and be sure to give your name when you answer.

When applying for a federal job, think like a hiring manager

Federal government hiring is based on hiring the best qualified, which makes it difficult to justify hiring people without all of the qualifications required and/or those whose experience is quite dated. For a successful job search, you need to be strategic about what you apply for. Do not waste your time applying for “everything;” instead, focus your efforts on those opportunities where you are a perfect (or nearly perfect) match for the stated criteria.

I wish I had a dollar for every time a client who complained: “If only they gave me a chance, I could prove I can do the job!” While I have no doubt that the comment is true, we are currently in a buyer’s market—where hiring managers have lots of choices to make among candidates. While it is certainly possible for a hiring manager to pick someone based on their potential (especially for jobs above the entry level), in my view, it is unrealistic to expect hiring managers to do this. Let’s think about this for a moment…

Most job postings specify the criteria the hiring organization is looking for—whether through specialized experience and the occupational questionnaires in the federal government, or in a section in a private section posting that says something along the lines of, “The ideal candidate will have…” All applicants should carefully review the qualifications required. If the posting asks for 10 years of experience and you have 6, you are not likely well qualified. Or, if your experience is in a different area all together, while again, you may the basic qualifications (like a degree), you are not likely to have the specialized experience required.

In most job sectors, organizations receive hundreds, if not thousands of applications. The first screen is of those who do not meet even most the basic qualifications (like the 10 years’ experience mentioned above). The next screen is for those who are a match for all of the criteria. While you may match half the criteria desired, from a hiring manager’s perspective, why should they pick YOU, when they can have someone who (at least on paper) is a 100% match? And from a fairness perspective, if they considered your application with only half the qualifications, they should also consider everyone else who has only half the qualifications…

A related question I receive is along the lines of, “I did exactly what they’re looking for 15 [or 20 or more] years ago, how come I’m not been called for an interview?” While in this circumstance you may have all of the qualifications, your experience is dated. And again, from a hiring manager’s perspective, would you want to talk to someone who is doing the job now, or someone who hasn’t done it in 15 or more years? Think like a hiring manager next time you apply for a federal job and increase your chances for an interview!

Having Trouble Getting a Federal Job?

Getting a federal job is a lengthy and difficult process. Many postings receive hundreds, or even a thousand or more applications. I tell most clients that 9-12 months is the time that it can take to get a federal position; while it can happen sooner, this is a realistic timeframe. Even if you are transitioning from the military, you should not expect to get a federal job immediately.

In my view, getting a federal job takes three things:

  1. Applying for jobs for which you are truly qualified. By this, I mean that you already possess the specialized experience required in the job announcement AND you can provide the highest and best answer to every question on the occupational questionnaire. If, when you review the questionnaire (and I always recommend reviewing the questionnaire before applying), you cannot provide the highest and best answer to each question (or at least 90%), you should pick another announcement.

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