Careers

Wondering Why Your Career Has Stalled?

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There are lots of reasons your career has stalled—and many of them have nothing to do with your supervisor. If you find your career to be stuck, you need to take a hard look at how you might be contributing to the situation.

Here are some of the most common reasons things are not going as well as you had hoped.

You don’t take the initiativeYou fulfill only your job requirements
The position you want doesn’t existYou only want a paycheck—and it’s clear
You have an entitlement mentalityYou are unorganized / procrastinate
Your job skills are outdatedYour personal issues affect your performance
You lack interpersonal skillsYou don’t follow through
You don’t implement suggestionsYou don’t express interest in development
You lack professionalismYou have “issues” with key personnel
Of course, there are other possibilities as well but if one (or more) of the above reasons resonate with you, consider making a commitment to getting your career back on track. You can make a plan by documenting the following—and following through:

Feedback Received:    

What Needs to Work:    

My solution to fix this is:    

I can demonstrate improvement by:    

While I cannot guarantee that this will work, at a very minimum it will allow you to know that you did everything you could before you decide to move on to another employer.

If you’re considering a career change check out our free Career Change Self-Assessment Worksheet and don’t hesitate to reach out if you need assistance with updating your resume, interview prep, or more!

Does Your Employer Want to Know How to Keep You?

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Many organizations in both the federal and private sectors are initiating “stay interviews” to learn how to keep their employees from leaving. The idea is that instead of waiting until an employee leaves and conducting an exit interview to discover what might have been done to keep an employee, the stay interview allows employers to collect information designed to retain their talent. Generally, stay interviews explore what employees like about the organization—and what they would like to see changed—with a goal of improving employee engagement and retention.

If your supervisor or someone from Human Resources tells you that they would like to conduct a stay interview, don’t panic! This is not a performance review nor does it mean that you should start looking for another job. Here are some things to know about stay interviews.

Stay interview questions generally focus on three specific areas:

  • What issues in the organization are hurting your productivity?
  • How can the organization help you grow — especially professional advancement?
  • What does the organization need to do to keep you engaged and productive going forward?

Stay interview questions are usually open-ended — that is, they can’t be answered with a simple “yes” or “no.” The typical stay interview is a structured format.

Here is a list of questions that may be asked in a stay interview:

  1. What do you look forward to at work every day?
  2. What’s the best part of your job?
  3. What do you enjoy about your job?
  4. What do you dislike about your job?
  5. If you could change one thing about your job, what would it be?
  6. What do you like most about working here?
  7. What do you think of the way employees are recognized? What could the organization do to improve employee recognition?
  8. How could your work/life balance be improved?
  9. Are there additional benefits you would like to see added to the organization’s benefits?
  10. Where do you see yourself in the next 1-2 years? How about the next 3-5 years?
  11. What additional resources or professional development opportunities would be useful to you?
  12. What do you want to learn? What skills do you want to develop here?
  13. If there are opportunities to move up within the organization, are you interested in learning more about how to do that?
  14. What parts of your job cause you anxiety or frustration? What helps alleviate your stress?
  15. Tell me about a situation that has made you consider resigning. What prompted you to think about leaving?
  16. What does your dream job look like?
  17. What did you enjoy about the job you had before this one? What do you wish you could bring from that job to this job?
  18. What didn’t you enjoy about that job?
  19. What do you like about the organization culture?
  20. Who do you want to work with — or connect with — at the organization that you’re not currently connected to?
  21. What do you think about on your way into work?
  22. What do you think about on your way home from work?
  23. Do I say and do things that help you be more effective in your job?
  24. Is there anything I can do to be a better manager?
  25. How can I make your experience at this organization better?

When done properly, stay interviews can help you become more engaged in your role and with the organization. Organizations that conduct stay interviews generally benefit from reduced employee turnover and higher workplace morale. From an employee perspective, the opportunity to be “listened to” and “heard” is valuable. A stay interview can allow you to address issues at your current organization so that you don’t have to look for a new position.

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Ever Thought About Working for the US Postal Service?

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While most of us think about Mail Carriers when we think about the US Postal Service (USPS), in fact, the, USPS hires for a lot of different kinds of positions. Of course there are mail carrier positions but there are also positions in sales, motor vehicle operations, repair, and driving; electronics; accounting; communications; human resources, information technology, and just about anything else you think of.

USPS positions are not traditional federal jobs since the USPS is not a federal agency (it is considered a quasi-government agency). There are more than 30,000 USPS facilitate across the country, 500,000+ employees, and good benefits such as health insurance, good pay, and a pension plan.

Here are some other things to know about getting a job with USPS:

  • The USPS uses its eCareers application system (not USAJOBS) for all USPS applications.
  • In some instances, you may transfer from USPS to the federal government noncompetitively.
  • Veterans’ preference applies in USPS hiring; currently ~100,000 military veterans work for USPS.
  • USPS offers student hiring programs including an intern program, a Professional Development Program for recent college graduates, a developmental program for Industrial Engineers, and an Honors Attorney Program.
  • eCareers allows you to search for positions by key words, location, and functional area.
  • Just like USAJOBS, eCareers users must set up a profile before they apply for a specific position.
  • Don’t forget to include key words from the positions you’re targeting, along with numbers to give your work context and accomplishments to demonstrate that you can achieve results.
  • Some USPS positions require that you take an exam; taking these exams is free—if you see someone online charging to take a USPS exam, you should report it to the US Postal Inspection Service, the Federal Trade Commission, or your state’s Attorney General). If an exam is required, the job posting will list the requirement under “Examination Requirements.”

Want to know more? Check out: https://about.usps.com/careers/.

Do You Know There’s More Than One Way To Get A Federal Job?

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While most federal jobseekers are focused on USAJOBS, there are dozens (and dozens) of approaches to get a federal job. You’ve already figured out that getting a federal job is complicated. And you may well know that veterans’ preference can be challenging—if you are not a veteran and trying to get your first federal position.

‍What do you need to know?

A) Not all positions require the use of veterans’ preference.

B) Some veterans may be eligible for as many as 4 different hiring eligibilities while others may be eligible for none.

C) There are many agency-specific hiring authorities; if you are a veterinarian, for example, or looking to work for the Federal Emergency Management Agency (FEMA) as an emergency specialist, or a healthcare provider looking to work for the Department of Veterans Affairs (VA)—just to name a few—the “standard” hiring process may not apply.

D) The Intelligence Community (IC), which includes 17 different agencies, has its own hiring process. And the IC hires a wide range of expertise, everything from security to STEM to intelligence analysis, contracting, computer science, and foreign language, to name a few. Here is a great place to start: https://www.intelligencecareers.gov/career-fields.

E) Lots of agencies have student internships (paid, too); the government also offers its Pathways Program for students still in school, recently graduated, and the prestigious Presidential Management Fellow (PMF) program. Start here for additional information: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/.

F) Other possible approaches (not inclusive) include being a military spouse, an individual with disabilities, a Native American (either American Indian or Alaska Native), a returning Peace Corps Volunteer, a former AmeriCorps volunteer, a current or former Department of State or Foreign Service Officer, to name a few. This can be complicated (as you can tell) and specific paperwork is required to establish your eligibility, but if you fall into one of these job categories, you should take advantage.

As you can see from the above, getting a federal job is about more than just applying through USAJOBS.gov. In some cases, you may not even need to use USAJOBS at all!! This is not easy to navigate and getting a federal job takes time (and likely multiple applications) but it IS doable. Good luck!

‍This post was written by Nancy Segal in collaboration with Federal Career Connection, Inc., an independently organized educational nonprofit organization who are grounded in community service and commitment to helping individuals in career transition. Learn more about the partnership by clicking here!

Show Your Value

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Whether you’re trying to get promoted or change careers, it is important to show your value. No one cares about your career as much as you do; among other things, that means that you must establish some kind of system to track your experiences and accomplishments—ideally with numbers.

Most employers are looking for past experience and accomplishments as a guide to what you can bring to their organization. There are many people both in and outside your organization who do what you do; what makes you better? That’s what employers are looking to see on your resume and hear during your interview.

So how do you track your value? Here are some ideas:

  • The Army asks new recruits to create an “I Love Me Book” to collect accolades, etc. While this language may not be comfortable for you, the concept is sound. Create a log or file, either electronic or paper, and collect nice emails, copies of your performance reviews, award nominations, and the like. If you make an electronic file, remember to do so on your personal computer—remember, your employer owns their equipment and you may lose access. You can also make notes on your calendar, a spreadsheet, or in a journal.
  • Write an annual accomplishment report—whether or not your boss requires you to do so. This is a great way to keep track of and record your biggest annual achievements. Be sure to give a copy to your boss at performance evaluation time—and keep a copy for yourself too.
  • Put time on your calendar to update your accomplishments. With a specific time (perhaps every other week) allocated for updating, you won’t forget. 10 minutes should do it; everyone can spare 10 minutes a couple of times per month.

What should you track?

  • Awards, commendations, and complimentary emails.
  • Professional development.
  • Certifications.
  • Performance reviews
  • Information about involvement (not just membership) in trade associations or industry groups.
  • Speaking engagements and publications.
  • Your performance metrics and how you met them.
  • Notable projects (and their results)
  • Numbers related to budgets, contracts, and people.
  • Dollars saved, % increases in productivity.

The above includes just some ideas to get you started; feel free to add them to this list. Remember, it’s up to YOU to show your value.

What Do You Mean My ECQs Need Work?

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It is not unusual for me to get a call from recently selected Senior Executive Service (SES) candidates asking for help with their Executive Core Qualifications (ECQs). They have been told by their selecting agency that their ECQs need work before submission to the Office of Personnel Management (OPM).

Hand selecting a file among many files. Some files in background have red Xs on them.

When I read their ECQs, candidates are often surprised to hear that their ECQs need a complete overhaul before submission. How, they want to know, could they have been selected if their ECQs need as much work as I say?

Here are my thoughts:

  • If you applied internally, your agency likely already knows you.
  • The agency focused more on your Technical Qualifications (also known as Mandatory Technical Qualifications or Professional Technical Qualifications) than on your ECQs.
  • Your ECQ stories are more agency- or technically-focused and “inside baseball” so they were relatable to agency readers who were not really thinking about OPM requirements.
  • Agency reviewers were not focused on OPM requirements.

It is important to remember that your audience for your ECQs is not people who know you are or likely to be wowed by your technical brilliance. Instead, OPM reviewers, known as a Qualifications Review Board (QRB), are looking for specific examples of your leadership experience as expressed through your 10 ECQ stories. Those stories need to meet specific criteria and be told in a certain way.

As you work on your ECQs, be sure to review OPM guidance for ECQ writing. Make sure that your ECQs are written using the Challenge-Context, Actions-Results (CCAR) framework, reflect the key competencies from each ECQ, include stories from the past 10 years, and clearly demonstrate your executive (not managerial) experience.

Getting selected for an SES position is great—congratulations! Understand, however, that getting selected does not guarantee that your ECQs will pass a QRB. Make sure that you put your best ECQs forward so that you are certified by a QRB the first time.

For more information check out our SES Playlist on YouTube or learn more about our SES & ECQs services.