Resumes

How to Say It: Job Search Scripts

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Many of us know that it’s a good idea to reach out to hiring managers but aren’t sure how. Here are the basics, including a script you can use to follow up after sending a resume or completing an interview.

  • To prepare for a call to follow up after sending a resume, know the name of the person you’re calling (and how to pronounce their name). Or, if you only know the title of the person responsible for hiring, call the company’s general number and get the name (and pronunciation). PRO TIP: LinkedIn has a feature for individuals to record their names and include it on their profiles. Check to see if the individual has done that.
  • Research LinkedIn and other sites to determine if you have a connection with the person you’re contacting. If you were referred to the organization by a mutual contact, mention the person you were referred by.
  • Follow up after an interview if you haven’t heard back from the interviewer. Consider an email as your first follow-up unless the hiring manager gave you permission at the end of the interview to call OR if it’s been more than a week for private sectors jobs and two weeks for federal jobs, and you haven’t heard back.
  • If you do get in contact with the hiring manager but a decision still has not been made, ask when would be a good time to check back. PRO TIP: mark the follow up date on your calendar so you don’t forget!
  • Ask for an informational interview with someone who can help give you information about a target employer or help you network to a job.

Here is a sample script you can adapt to your circumstances:

Make the Call:

Hi! My name is (your name).

[If you have a mutual connection or were referred to the position by someone specific, mention it. For example: “Jane Jones suggested that I speak with you.” People are more likely to take the time to talk to you if you mention a mutual friend or acquaintance, so always mention the common connection.]

Do you have a minute?

[If no: “When would be a good time for me to call back?”]

I submitted (my resume/an application) for the position of (name of job) on (date).

(Provide a one- or two-sentence summary of your qualifications and what you can offer to the company in this role.)

I wanted to make sure you had everything you need from me to consider me as a candidate for this position. And I wanted to ask if you have a date when you expect to start interviewing for this role.

[If yes: Thank you. I appreciate the opportunity to talk with you today.]

[If no: Is it okay if I check back with you in a (timeframe – for example, a week)?”

10 Steps to a Successful Job Search

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Looking for a new job? If so, there are a number of things you should do before you submit your resume.

  1. Conduct informational interviews to learn about different jobs and organizations, and figure out what you want to do.
  2. Research organizations to identify those in your sweet spot—learn about their culture, mission, and values.
  3. Write a job search plan to hold yourself accountable; write down where you want to apply, how many applications you want to send out each day / week, how many people you will contact in your network each week, the time you will commit to networking each day, the resources you will use to help you prepare your career documents, etc.
  4. Once you have identified where you want to work and what you want to do, list your contacts so you can reach out to your network. Not sure you have the right contacts? There is where LinkedIn can help you see who you know who might be able to assist you.
  5. Draft your resume toward your target job(s). Make sure that your resume is appropriate for your career field, includes key words, focuses on the past 10 years, uses numbers to provide context to your work, accomplishments to demonstrate the value you have contributed to your employers, and a strong qualifications summary.
  6. Use your network to apply for positions you hear about, tweaking your resume each time to ensure it fits the specific announcement. If you can identify the hiring manager and find him/her on LinkedIn, read and respond to their posts. It’s OK to apply through job boards but do not make job boards your sole strategy.
  7. While you are waiting for responses, practice your interview skills.
  8. Follow up if you haven’t heard about your applications after 2-3 weeks.
  9. Don’t get discouraged. Job search takes time and in the current environment where many employers are still teleworking and the volume of applicants is high, it may take longer than usual to make the transition you want.
  10. Engage in self-care throughout the process. Job search is high stress. Don’t forget to do all of the things that you know you should: eat right, exercise, take breaks, engage with family and friends—and take time for yourself!

Thinking About Changing Careers?

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Changing careers is a major undertaking; it takes time and effort. You’ll need to assess yourself and your skills and think about how your existing skills might transition to a new career. You’ll also need to spend time researching your new career; this includes traditional research to learn about your new field, as well as networking with people who are already in it. You may also need to go back to school to learn new skills. And finally, you need to recognize that you may not be able to shift to a new career and retain your current salary (especially if you’ve been working in your industry for a long time).

If you’re still game, here are some questions to ask yourself:

  • Do you want to pursue a new job, or a new career?
  • Why do you want to make a change?
  • What do you LIKE about your current job/career?
  • What do you DO NOT LIKE about your current job/career?
  • What do you want your next job to do for you that your current job doesn’t. In other words, what will be different about your next job.
  • What is your dream job. What are the kinds of things you’d be doing each day if you were working in your dream job?
  • What are you most proud of in your past work experience? How does that translate into a new career?
  • How much do you need to make in your next job/career (each year)? How much do you want to make in your next job/career?
  • What tools do you need to move forward? More training / education? Updated resume? Updated LinkedIn profile?
  • Who can you work with to support you during your job search? Champions? People who might have ideas about your desired new role?
  • What 10 organizations would you like to work for, whether or not they have current openings?

These questions, of course, are just a start. Be prepared for the transition to take time and expect setbacks along the way. Don’t let fear of the unknown stop you; yes, you CAN change careers as long as you’re willing to be realistic, put the in the hard work, and get started. Assessing yourself and where you want to go is the first step. Good luck!

Did YOU Know September is a Great Time to Update Your Resume?

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This is a September like none other. Despite the stress of the past several months with changes to our routines, work location, and, for many of us, home schooling, we should not neglect our careers.

September is International Update Your Resume Month and a great time to think about yourself and your accomplishments over the past 12 months. For those of you who are federal employees, International Update Your Resume Month coincides with the end of the fiscal year—a perfect time for reflection and setting yourself up for future possibilities.

Even if you are not currently in the job market, you should always have an updated resume. And, for my federal readers, with the potential change of leadership at the federal level, regardless of who wins the upcoming election, you are likely to be asked for your resume.

Here are some easy ways to ensure you’re ready—regardless of what comes to pass!

  • Be sure your accomplishments are up to date. For those of you whose performance evaluation is coming due (or recently completed), use that process to reflect on your accomplishments in the past year—and add them to your resume.
  • Check for action verbs. Make sure your resume is full of action verbs. What is an action verb? Lead, create, oversee, analyze, communicate, etc. Action verbs do NOT have an “s” on the end.
  • Banish “responsible for.” Just because you’re responsible for something doesn’t mean you actually did it—it just means you should have done it!
  • Add numbers to your resume. Numbers give your work context so that readers of your resume understand the full scope of your work. If you just say that you “track a budget,” readers don’t know how large that budget is, from how many funding sources, or anything else.
  • Remove old content. Does your resume still mention MultiMate? Y2K? Hurricane Rita? Or something equally dated? The standard for resumes these days is 10 years or so. Employers want to know what you have done recently—not what you accomplished 15, 20 or even more years ago.
  • Update your professional certifications, speaking engagements, awards, and professional development. This information shows that you are active in your field and a continuous learner.

These are just some of the easy ways to update your resume, be prepared for the future, and honor International Update Your Resume Month!

Let’s Talk Cover Letters

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In the old days when resumes were mailed using the US Postal Service, the cover letter was ubiquitous and almost always started with some variation of, “enclosed please find my resume for…” Since that time, cover letters have evolved; here’s how:

  • Not every application requires a cover letter. If a job posting asks for a cover letter, then you certainly need one. Most federal applications do not require cover letters; they are typically optional. Unless required, I do not generally recommend adding a cover letter to a federal application. Cover letters are much more standard in the private sector.
  • If you do decide to prepare a cover letter, make sure the formatting, including font, margins, and any design elements, match your resume. Your documents should look like one cohesive package. This helps reinforce your brand.
  • Your cover letter should be more than just forwarding your resume. Make your opening paragraph attention getting—and use the key words of the job posting to the extent possible. Share you can add value to the organization—rather than what you want / need.
  • Include real relevant achievements. What have you done that makes you a good fit for the job? Be specific and include measurable accomplishments that relate to what the job is asking for.
  • Address your cover letter to a real person—no “To Whom it may Concern.” With all the online tools available, there is no excuse for not using an individual’s name—and be sure to spell it correctly! Don’t forget to change the name and company for different positions.
  • Keep your cover letter to one page, use personal pronouns, and include a “call to action.” Tell the reader what you want them to do—invite you for an interview? Something else? Here are 1 ideas, “I appreciate your time and consideration; please contact me at 123-456-7890 or name@mail.com to discuss what I can do for your organization.” OR “I look forward to an opportunity to meet with you to discuss…”
  • Ask a third party to review your letter before sending; you do not want your letter to include typos or other mistakes.

Again, while not all job applications require the use of a cover letter, if you do prepare one, make it worth the reader’s time!

10 Fast Tips for Improving Your Resume

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  1. Watch your capitalization. Some organizations capitalize words as a style. For people not in those organizations, the capitalization looks awkward. A great example of this is the word “soldiers.” Although I recognize that the US Army capitalizes this word internally, if you are writing for an external audience, please don/t.
  2. Keep your punctuation consistent. If you are using bullets, be consistent in using periods—one way or the other! Inconsistency looks sloppy.
  3. Make sure your font size is readable and your margin sizes allow for printing. No font should be smaller than 10 (and depending on the font itself, sometimes that’s too small) and no margin should be smaller than .5.
  4. Combine jobs to prevent redundancy. If your jobs have basically been the same in the same organization, you can combine positions to save space, focus on the position you’re targeting, and reduce repetition. For example, if you held the positions of: Deputy Chief, Chief, and Division Director, for the same organizations, you can show those jobs as one: Deputy Chief / Chief / Division Director, Contracting Division, Organization, dates. This approach allows you to use the maximum budget, people supervised, etc. and just include one write up for duties. And you can include achievements from all 3 positions.
  5. Use numerals and symbols where appropriate to stand out in the text. You do not have to write out dollars or percent; instead use the symbols $, %. In addition, in resume writing it is acceptable to use numerals—even when talking about numbers under 10. This makes it easier for the reader to find the metrics they are looking for.
  6. Employ only one space after sentences. The modern approach to all writing is one space after a period. The two spaces (which most of us learned) goes back to typewriter days and is now considered old fashioned. This takes practice!
  7. Don’t be afraid of what is called “telegraphic style” writing. Telegraphic writing is a clipped form of composing a message that allows you to say as much as possible with the fewest possible number of words. In the resume world, being concise and to the point is essential. This means eliminating many articles that are traditionally used in more formal writing. For example, instead of saying, “Key role in the daily operations of the ABC Office…” say “Key role in daily operations of office…” This approach makes for punchier reading.
  8. Change up your words. Try not to use the same word to start each sentence. There are many ways to say “managed;” not every sentence needs to start with that word. And please banish “responsible for;” just because you’re responsible for something, doesn’t mean you do / did it; it just means you should do it. Start the sentence with a verb.
  9. Pay attention to your verb tenses. Former work and all achievements should be in past tense; only current duties should be in present tense. Use parallel structure too; this means using the pattern of words. For example, a sentence that states: Engaged in overseeing the purchase card program, maintaining the budget on an Excel spreadsheet, and wrote correspondence, is NOT parallel; it should read: Engaged in overseeing the purchase card program, maintaining the budget on an Excel spreadsheet, and writing
  10. Proof, proof, and proof again. And ask someone else to proof for you. It is hard to proof your own writing.

The above tips are easy ways to improve your resume!