Interviewing

Make the Interviewers Love You! Part 1 of 2

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We all get nervous when it comes to interviewing. And if you are one of those who say that if you could just get the interview, you’ll ace it, you should be nervous! Interviews are not the time to wing it; preparation and planning is the key.

Interviews, whether in person, via videoconference, or on the phone, all require that you promote yourself, your qualifications, and your accomplishments. Here are 5 tips to make the interviewers love you:

Tip #1: Show your interest in the organization and the job. Be ready to articulate why the specific job and organization are a fit for you; know why you are applying (and saying you want a promotion is not the right answer!) and how this particular position leverages your skills, experience, and interests.

Tip #2: Research the organization, the position, interview panel members, and hiring manager. Google the organization; review their website, recent press, and strategic plan, as well as how the position fits into the organization’s strategy and mission. Check out your interview panel and hiring manager on LinkedIn so you can learn a little bit about their background and use that information to connect with them. This is not stalking—this is doing your research!

Tip #3: Be ready for “tell me about yourself,” and recognize that this is not a chance to share your biography. This is your opportunity to highlight your skills, experience, and accomplishments in a couple of pithy sentences. Of course, you want to tailor your response to the specific job you’re interviewing for. Practice your answer out loud and time it; aim for 45 – 60 seconds.

Tip #4: Have CCAR stories ready. You want to answer interview questions with specific examples / stories of your experience. The best framework to use for telling your stories is CCAR: context, challenge, action, result. Here’s an example:

Context: “I work as an IT specialist at a small local government agency. About a year after I started, the Director decided to update the agency’s website, my job was to test and launch the new website after it had been designed and developed.”

Challenge: “This was challenging because the website was 5 years old, used old technology, and no updates had been made since the original launch. In addition, I was given only 2 weeks for testing and launching—there was a lot of pressure.”

Action: “First, I created a comprehensive testing strategy and schedule for reviewing all of the new website’s content and graphics. I established daily check-ins with testers to ensure all timelines were met and all issues were identified and addressed. I also did a “soft launch,” to ensure that the new website worked in real time. To ensure user feedback during the soft launch, I added a pop-up short survey to encourage input from actual customers. Finally, I drafted a regular update schedule so that the new website would remain fresh in terms of content, as well as programming.”

Result: “As a result of these efforts, I launched a new website within the timeframe allotted to update it. Our agency receives a lot of positive feedback on the new website and it now serves as a model for other local government agencies’ websites. In addition, use of the updated website increased 20% within 6 months of updating.”

Tip #5: Use “I” when answering questions: While most of us grew up hearing that it is wrong to brag, there’s no “I” in team, etc., an interview is not the time to be self-effacing. Even though most of us operate as part of a larger team, most interviewers want to know about your personal contributions. You’ll need to temper your use of “I” so that you don’t off as a braggart and give credit to a group effort when due, but don’t forget that hiring managers are hiring YOU, and not your team.

15 Possible Questions to Ask During Your Interview

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Most interviews include time for you, the applicant, to ask questions. Do not let this opportunity go by and never say that you don’t have any questions! This is a great opportunity to show that you are interested in the position and the organization and you have given both serious thought. Here are 15 questions you might want to consider asking (you want to actually ask only 3-5):

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Five Things To Do Following an Interview

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Your interview went well, now what? For one thing, it is not time to rest on your laurels. You need to keep the momentum moving forward.

Here are 5 things to do following your interview:

1. Send a thank you note. If your interview was with the government, email is appropriate since most “snail mail” goes through testing before it is actually delivered. If you are interviewing with a company or nonprofit organization, then a handwritten note is still best.

2. Keep applying for other positions, even while you wait. Don’t put all your eggs in one basket. Some jobs never get filled. For example, the budget for the new position might not be approved. Or the responsibilities of the job opening may be distributed to one or more existing employees. Or an internal candidate may have suddenly become available, and the position is offered to him or her. There are many reasons why the position may never be filled at all.

Sometimes you were the best candidate that they had interviewed so far, but then someone whose skills and experience were an even better fit came through the door. Even though the job interview went well, you might not be offered the job. That’s why it’s important to keep applying for other jobs.

3. Develop any specific skills or knowledge that were mentioned in the job interview but that you’re weak in. Specific software platforms might be one example; knowledge of a specific law or regulation is another. Not only will this give you something to do while you wait, but it’s also an opportunity for you to demonstrate your serious interest in the position, because you can mention what you’re doing to strengthen your skills in your follow up with the interviewer or during a second interview.

4. Reach out to your network. If someone you knew at the organization who put in a good word for you with the hiring manager, be sure to check in with him or her after the interview. Your contact may be able to provide you with insight about the number of candidates interviewed, how your candidacy was perceived, and other valuable information about the hiring process and the organization culture. You can also look for connections or possible connections on LinkedIn who could put in a good word…of course you should have done this before the interview but it’s never too late!

5. Touch base with your references. Let them know that you’ve interviewed for the position (give them the job title and organization) and that they may be contacted. Make sure they have an updated copy of your resume. Ask them to let you know if they hear from the hiring manager.
BONUS: start preparing for the second round of interviews! Do more research about the organization If you anticipate you’ll be asked about a specific project you worked on, put together a brag book or portfolio to use in the second interview. Google the organization and find out what they’re working on, and how this job might impact their future plans. Be prepared!!

What to Do After a Job Interview

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Congratulations, your interview went well and you’re excited. It is not the time to rest on your laurels—you’ve got work to do! Here are the steps you should take following your interview to keep the momentum going:

  • Send a thank you note. Send a separate note to each person who interviewed you. Your thank you notes should be sent no more than 2 days after your interview; the next day is even better. For government interviews, you should use an email note.
  • Keep applying for positions, even while you wait to hear back on this one. Don’t put all your eggs in one basket. For one thing, there’s no guarantee that the jobs will actually get filled. The budget for the new position might not be approved. Or the responsibilities of the job opening may be distributed to one or more existing employees. Or an internal candidate may have suddenly become available, and the position is offered to him or her.
  • Develop any specific skills that were mentioned in the job interview but that you’re weak in — for example, specific software platforms. Not only will this give you something to do while you wait, but it’s also an opportunity for you to demonstrate your serious interest in the position, because you can mention what you’re doing to strengthen your skills in your follow up with the interviewer.
  • Reach out to your network. If someone you knew at the organization had passed your resume along to the hiring manager or endorsed your application, be sure to check in with him or her after the interview. Your contact may be able to provide you with insight about the number of candidates interviewed, how your candidacy was perceived, and other valuable information about the hiring process and the organization culture.
  • Tap your references. Let them know that you’ve interviewed for the position (give them the job title and organization) and that they may be contacted. Make sure they have an updated copy of your resume. Ask them to let you know if they hear from the organization.
  • If this was a first interview, start preparing for a second one. The second interview requires even more preparation than the first one—get busy!
  • Follow up. If the interviewer didn’t mention a timeframe for making a hiring decision — or you didn’t ask — you have a couple of options. The first is to wait a week and then reach out to inquire. How should you follow-up? Unless the interviewer has stated otherwise, a phone call is usually the best method for follow-up. Try to reach the person directly; only leave a voice mail if you can’t reach them after a couple of tries. Don’t forget to check USAJOBS as well to see if the status of the job has changed.

Remember, even if you aren’t selected for the position you were interviewing for, many organizations do keep your application and resume on file, and you might be contacted later about another opening.

The Top 10 Reasons You Were Not Picked for an Interview

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Over and over I hear, “if I could only get an interview, I could get the job…” Yet, far too many times, you’re not called for an interview. What could have happened…you thought you were the perfect fit…and you may have even received an email saying that you were referred to the hiring manager.

Of course, truly knowing the precise reason for not getting interviewed for a specific position is difficult to figure out but here are some of the more common reasons why you were not called for an interview:

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Questions to Ask Your Interviewers

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Interviews are for both the employer and you, as an applicant. A great way to ensure “fit” is to ask questions during an interview.

Never walk into an interview without specific questions for the interviewers. Even if you work in the unit where you’re interviewing, it is important to demonstrate that you have thought about the position and are interested in the interviewers’ needs and wants, not just your own. Typically, you’ll have an opportunity to ask questions toward the end of the interview; you want to be prepared!

You should not ask questions about how you will be trained, when you will get promoted, or whether you can work at home; instead, focus on demonstrating that you are interested in the employer’s needs.

You may want to prepare 5-6 questions; you may not get to ask them all (3 is probably plenty) and it is possible that your interviewers will have answered at least a couple during the process. Here are some questions you could ask; you should prioritize what is most important to you.

• What are the next steps in the process?
• What are your goals for the person who fills this job in their first 90 days? First year?
• What did the person who held this job before do well that you would like to see continued?
• Are there major organizational changes in the works that might change how this position functions? (Or if you know of those changes, you can ask how those changes might affect the position)
• What do expect to be the biggest learning curve for the person who fills this job?
• Since this position has been vacant, what topic or issue of this position has taken up the most time?
• What is a typical day like?
• Describe the organization culture.
• What do you most like about working here?
• Is there anything else I can provide that would be helpful to you in making your decision?