Nancy

Don’t Wing it: Preparing for an In-person Federal Interview, Part 1

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Most government managers rely heavily on interviews when assessing candidate suitability for an employment relationship. A recent Merit Systems Protection Board (MSPB) study showed that over two-thirds of federal managers reported they use the information gathered during an interview to a “great extent” when making employment selections.

Due to the heavy reliance on interviewing during the candidate assessment process, it is important to spend the time preparing to do it right. Interviewing is not the time to wing it! Most of the information in part 1 of this article is equally applicable to preparing for interviews in the private sector.

Many people are nervous about interviewing while others believe that “if I can just get an interview, I can get the job.” Whichever camp you’re in, the first thing to do, in preparing for an interview, is to think about the worst thing that could happen and then calm yourself and your fears. Whether your concerns are about whether you can answer the questions, that you might start laughing or coughing uncontrollably, or that the interviewer might be rude, identify your fear and plan to address it. Thinking about a potential response to each of your concerns will make you feel better.

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Creating Powerful Accomplishments

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Many resumes are nothing but a recitation of duties and/or responsibilities. When you think about it, just because you are responsible for doing something, doesn’t mean that you actually do it—let alone do it well. Including powerful accomplishments in your resume is a strong differentiator; it says, not only do I do “x,” I do it well. And that’s what future employers want to know. Your current supervisor also likely wants to know what you have achieved for inclusion in your annual performance evaluation.

So how do you create powerful accomplishments? The first thing to do is track and document your achievements. You can document your achievements online (don’t forget to back-up your system!) or save a hard copy in a file folder or notebook. When you receive a “kudos” email, forward a copy to your personal email account. If you receive notes of appreciation from customers, coworkers, or your organization, compile those. Finally, consider printing out and/or taking a screenshot of any LinkedIn Recommendations you have on your profile. These are an important part of your accomplishments record as well. You need to make collecting your accomplishments part of your routine—whether it be daily, weekly, or monthly.

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Tell me about Yourself—They Don’t Really Mean It

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Most of us dread the standard “ice-breaker” question, Tell me about yourself. As someone who has interviewed applicants for more than 30 years, I have rarely heard this question answered well. More often than not, applicants launch into their biography — starting with where they were born! Trust me, I (and most interviewers) don’t care. In addition, this kind of biographical response can lead you to share information that I would rather not know: how many children you have, that you have a spouse (or don’t), etc. It is illegal for me to take these things into consideration and once you tell me, it’s hard for me to forget them. So please do not share this kind of information.

Instead, I want to know who you are and what you bring to the table, in the context of the job I’m interviewing you for. Look at that last phrase again: in the context of the job I’m interviewing you for.

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What do You Know about the Senior Executive Service (SES)?

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The Senior Executive Service (SES) is the highest civilian service in the government. Membership in the SES demands leadership, professional integrity, a broad perspective, and a commitment to the highest ideals of public service.

The Office of Personnel Management (OPM) administers the SES program which was created by the Civil Service Reform Act of 1978. Applying for the SES is a multi-level process that requires demonstration of a candidate’s executive core qualifications or ECQs.

The ECQs were identified after extensive research into the leadership attributes of successful executives across the government and private sectors. ECQs include leading change, leading people, results driven, business acumen, and building coalitions. These competencies are used to test potential candidates on the needed leadership qualifications to be an executive in today’s civil service.

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Do I Really Need a LinkedIn Profile?

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As many of you know, LinkedIn is a social networking site targeted toward professionals. In just over 10 years, LinkedIn has grown to more than 300 million members in 200 countries; LinkedIn is available in 20 languages!

If you are searching for a position in the private sector, you definitely need a strong LinkedIn Profile. Recruiters use LinkedIn to search for potential applicants—thousands of recruiters from thousands of companies use LinkedIn as their ONLY source for candidates so as a job seeker, you are missing potential opportunities if you do not have a good profile. Even if you are targeting organizations who do not use LinkedIn to recruit, many hiring managers are looking at your LinkedIn Profile before deciding whether to interview you.

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Preparing for the Senior Executive Service (SES): Candidate Development Programs (CDPs)

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2014 saw many agencies announce Candidate Development Programs (CDPs). The Department of Homeland Security (DHS), the Internal Revenue Service (IRS), the Office of Management and Budget (OMB), the U.S. Secret Service (USSS), the Bureau of the Mint, and the Social Security Administration (SSA) were among the agencies that did so. CDPs are an excellent opportunity for those interested in considering future SES opportunities.

Agencies use CDPs as a succession planning tool to identify and prepare aspiring senior leaders by developing competencies in each of the Executive Core Qualifications (ECQs)—leading change, leading people, results driven, business acumen, and building coalitions. While completion of a CDP does not guarantee selection into the SES (nor is it required), graduates of CDPs who have their ECQs certified by an Office of Personnel Management (OPM) Qualification Review Board (QRB) may be selected for a SES position without further completion.

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